Ratings based on 8 Verified Reviews
3.9 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Mar 2021
by A verified traveler
Posted 1 Jan 2021
by A verified traveler
Posted 12 Apr 2020
by A verified traveler
Nice hotel
Posted 11 Nov 2019 on HotelsNice hotel and centrally located. Staff very helpful. I had a room facing the street and as the windows are not very insulated, it was a bit noisy at times. The hot water in the shower was not always available, but OK in the morning. Will stay there again
Comment from Hotel Management
12 Nov 2019 by Denael, Hotel Management
Thank you for taking the time to give us your views,hopefully we will be able to install sound proof windows in the near future,am glad you liked the hotel and staff,looking forward to hosting you again.Denael B.
by A verified traveler
Posted 30 Sep 2019
No fan or aircon in the room, mosquito in the room even after covering with net, gym facility opened after 7.30AM , need to ask for hot water in tap for early morning hours, bathroom tub stained
Comment from Hotel Management
1 Oct 2019 by B. Denael, Hotel Management
On behalf of Merica hotel i would like to sincerely apologise for the less than satisfactory experience you had during your recent stay with us , sorry for late opening of the gym we have communicated to the department to strictly keep opening time to avoid inconveniencing guest and in case of changes to be communicated early enough,we are planing a renovation to improve on the state of the rooms,we have embark on spraying our rooms in the evening to eliminate mosquitoes.we usually provide a fan upon request
I would like to thank you for bringing this to our attention it will help us improve our operation and services.
by A verified traveler
One of the best in Nakuru........
Posted 7 Apr 2019 on HotelsWe had a 3-day workshop at this hotel and it was great. Very strong wi-fi without interruptions. Good service and helpful staff.
Comment from Hotel Management
15 Apr 2019 by Jackline N, Hotel Management
Dear James,
Thank you for taking time to review us.We were delighted that you chose Merica Hotel during your recent stay in Nakuru. We hope that you experienced exceptional service and that we met your expectations. We sincerely appreciate your business support and we value feedback.
by A verified traveler
Nice hotel in Nakuru but select the right room!
Posted 4 Dec 2018 on HotelsThe only hiccup during my stay was related to hotels.com. Merica has two classes of rooms- modern ones like the pictures, and older standard rooms that need some TLC. If you are looking for the former, make sure to book the higher class of room. If you don’t mind the latter, they are clean and large.
Comment from Hotel Management
7 Jan 2019 by Jackline N, Hotel Management
Greetings from Merica Hotel,
Thank you for your review and we look forward to welcome you back in future.
Kind Regards,
by A verified traveler
Posted 28 Oct 2019 on Hotels
Comment from Hotel Management
30 Oct 2019 by Denael, Hotel Management
Thank you Mr.Sigurjon for taking the time to rate us.we appreciate. Denael B.
