Ratings based on 12 Verified Reviews

4.2 out of 5
3.8 Room cleanliness
4.2 Service & staff
4.3 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 23 Dec 2023
We we very dissappointed. It was not as advertised. There was no wifi in rooms and very limited in common areas, no air conditioning or bath as advertised. They didnt have our booking and was not expecting us. The powerpoints did not work so we had one powerpoint for a fan, lamp and charger for our phones. I requested a partial refund but because of the limited internet my request could not be submitted online.
3 out of 5
by A verified traveler

Posted 6 Oct 2023
Lovely location. Service was good but not at par with the great Kenyan hospitality. Chef was very good and helpful The room was in a bad shape. Half the Lights and stitches didn’t work. Bathroom doors didn’t close. Internet Wi-Fi didn’t even work in the rooms. Just 2 small bottles of water in the room. For $400 per night per room, it was a disappointment. Not worth even half
5 out of 5
by A verified traveler

Posted 10 Jun 2023
The staff was amazing and the facilities were all that one would need. Very good value. Great park for a day of game driving. Saw lions and rhinos and more. Spent another day just relaxing, reading by the pool, and staring at an unbelievable view. We miss it already and it’s just been a day.
Comment from Hotel Management
17 Jun 2023 by Agnes M, Hotel Management
Greetings,Thank you for reviewing your stay experience on this platform.We are delighted to hear that you had a wonderful time.We look forward to hosting you again.Best regardsAgnes M
5 out of 5
by A verified traveler

Posted 3 Sep 2021
Not bad
Comment from Hotel Management
11 Sep 2021 by Agnes M, Hotel Management
Greetings, Thank you for reviewing your stay with us on this platform. We are delighted that your expectations were met. We look forward to hosting you. Best regards, Agnes m
5 out of 5
by A verified traveler

Beautiful Lodge beautiful view!

Posted 4 Jul 2021 on Hotels
Our family of five had a wonderful stay at the Lake Nakuru Lodge. The grounds are beautiful and expertly maintained. The rooms are super cute and very clean. The staff is very friendly, engaging, and helpful. The view of the valley below is superb which you can gaze from the small deck outside your room. There is a watering hole right outside the dining hall and zebras, cape bufallo, and various antelope come by to drink. Giraffes will also visit the hillside. The food was delicious and plentiful. We became the family known for asking for small plates. The lodge is very close to the entrance to the park. I would highly recommend a visit to Lake Nakuru and the Lake Nakuru Lodge!
Comment from Hotel Management
23 Aug 2021 by Agnes M, Hotel Management
Greetings, Thank you for sharing your stay experience with us. We are delighted that you enjoyed your stay and that your expectations were met. We are happy to learn that you enjoyed food, view and the service offered by our dedicated staff. We look forward to hosting you. Best regards Agnes M
5 out of 5
by A verified traveler from Southampton, England

Posted 3 Mar 2020
Excellent place to stay, with very helpful and approachable staff. Given that there are mosquitos about, and doors need to be kept shut because of possible intruder baboons, the bedrooms could do with better ventilation. The dining room decor, although entirely clean and in good condition, is a bit gloomy. Otherwise, nothing to complain about.
Comment from Hotel Management
6 Mar 2020 by Agnes M., Hotel Management
Dear Andrew, Thank you for reviewing your stay experience on this platform. We are delighted to learn of the wonderful time you had with us. We welcome you to include us in your future plans when you visit Nakuru again. Warm regards Agnes m
5 out of 5
by A verified traveler

Great Stay Inside the Park

Posted 26 Nov 2019 on Hotels
Loved this place. My room had a porch which looked into the park and giraffes came up pretty close. The pool looked nice though it was a little too chilly to enjoy. The buffet offered a good variety for everyone. The hotel even packed us boxed lunches for the game drive. I highly recommend staying in the park and this place was really nice.
Comment from Hotel Management
27 Nov 2019 by Agnes M, Hotel Management
Dear Sarah, Thank you for reviewing your stay experience with us. We are delighted to hear that you enjoyed your stay with us. We invite you to include us in your future plans when you visit Nakuru. Best regards Agnes M.
4 out of 5
by A verified traveler

Posted 11 Sep 2019
Excellent location. Beautiful property. Friendly staff. But the bed mattress was less than desirable. It felt like a mattes used on a cot.
4 out of 5
by A verified traveler

Posted 29 Nov 2018
Comment from Hotel Management
30 Nov 2018 by LakeLodge, Hotel Management
Dear Guest, Thank you for reviewing your stay with us on this platform. We hope that you enjoyed your stay with us. We look forward to hosting you again. Warm regards, Agnes.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 May 2021 on Hotels
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