Ratings based on 3 Verified Reviews

3.0 out of 5
3.5 Room cleanliness
4.5 Service & staff
4.0 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 17 Feb 2020
Noise-wise,quiet.Rooms,doors not securable 100%;worn out mortise door mechanisms;latches missing or not aligning;curtains and nets not hanging properly on rails;too small sink;missing wall-to-sink sealant. Grounds,restaurant,good.Very friendly staff and service. Compared to similar priced hotel,not worth the price.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Feb 2020
5 out of 5
by A verified traveler

Posted 3 Dec 2018 on Hotels
Unbelievable friendly personnel! Our group arrived at dinner time. Preparing the food took 45 minutes - but the food was delicious, be it fish, meat or chicken. Consider using the cooking time for taking a shower... Check-In was lengthy, but that was quite safe to assume the mistake of Hotels.com. The Jumuia staff went far out of their way despite that! The garden is green and quiet, very nice place to sit shielded from sun or hectic.