Ratings based on 284 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
This hotel was amazing, the rooms were so large and spacious. They even offer daily free snacks and beverages by the firepit which was a nice way to unwind after a long day. Highly recommmend this hotel to anyone.
There is also great coffee downstairs at Blue Bottle!
by A verified traveler
Posted 6 May 2024
Very clean and modern hotel. Staff was friendly and very helpful w our needs. Location is perfect, lots of shopping and food near by!
by A verified traveler
Posted 5 May 2024
So convenient in Kyoto.
Close to trains, lots of cabs, lots of colour and Nishiki markets. Though surrounded by Bars, restaurants and nightlife it never threatened or was not excessively noisy.
Near the river for a ride A walk through Gion to check out more history. We had an amazing guide Hiroshi Oki, considerate and sharp operator
We recommend breakfast at the Gate for its comprehensive menu and totally awesome views.
David and Christine
by A verified traveler
Posted 4 May 2024
Great hotel in beautiful Kyoto!
by A verified traveler
Posted 23 Apr 2024
Large room, comfortable beds, rain shower, cold a/c, close to Gion & Pontocho Alley, subway/train station, buses. Nice green area in front of the property.
by A verified traveler
Posted 22 Apr 2024
Great property, nice rooms, close enough to walk to everything but far enough away that it's quiet. I'd stay here again.
by A verified traveler
Posted 9 Apr 2024
Average hotel. No spa, pool services. Check in desk at 8th floor. Excellent location though. Specially if you going for cherry blossoms
by A verified traveler
Posted 4 Apr 2024
Great location.
by A verified traveler
Posted 31 Mar 2024
Great beautiful and well laid out floor plan for the room! Especially liked that there were options for the lights.
by A verified traveler
Posted 25 Mar 2024
Great location for exploring Kyoto. Hotel had comfy beds and excellent shower. The lounge where coffee and light snacks were provided needed upkeep and was frequently out of milk for the espresso machine and cups not available.