Ratings based on 7 Verified Reviews

3.4 out of 5
3.3 Room cleanliness
3.2 Service & staff
2.2 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Dec 2019
2 out of 5
by A verified traveler

Posted 27 Dec 2019 on Hotels
Was disappointed with room service Showered with cold water Errors with my online booking etc
4 out of 5
by A verified traveler

Posted 10 Aug 2019
While all staff were very welcoming and kind, several requests went unattended. The wait time for a service request was long and a lost item of mine took 2 days to return to me from the managers office. The coffee was instant and that is disappointing given Kenyan coffee is so delicious. We were given no instructions on how to get hot water to our shower either and only discovered this after a couple of cold showers.
3 out of 5
by A verified traveler from Hamburg

Posted 11 Oct 2018
Okay for the price, but not more. Will not use it again.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Dec 2017 on Hotels
2 out of 5
by A verified traveler from kenya

Cold shower poor location

Posted 31 May 2015 on Wotif
First shower was cold. Hot water took 5 to 10 minutes to come through then only Luke warm. No access to lake.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 May 2023 on Hotels
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