Ratings based on 31 Verified Reviews
4.6 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
The staffs were very nice. Good service
Comment from Hotel Management
2 Jun 2024 by Dorcas , Hotel Management
Dear Epiphane,It was our pleasure to host you! We appreciate your positive review and hope you will visit us again soon.Best wishes,
by A verified traveler from Shinagawa
Posted 28 May 2024
I recently had the pleasure of staying at the crossroads hotel during my visit to Nairobi, and it was an exceptional experience from start to finish. The hotel is located in a prime area, making it convenient to explore the city's attractions.
The staff were incredibly welcoming and attentive. The check-in process was smooth and efficient, and I was even offered a complimentary welcome drink, which was a lovely touch.
The room itself was spacious, impeccably clean, and well-appointed with modern amenities. The bed was comfortable, and I appreciated the high-quality linens and pillows.
Comment from Hotel Management
28 May 2024 by Dorcas, Hotel Management
Dear Yuto,It was a pleasure hosting you!We appreciate your encouraging words and sincerely look forward to hosting you again soon! Have a safe onward journey!Best wishes
by A verified traveler
2 night stay with family
Posted 4 Mar 2024 on HotelsStaff (esp Elijah at the front desk) were very friendly and attentive to our needs. Genuinely warm and hospitable.
Comment from Hotel Management
4 Mar 2024 by Dorcas, Hotel Management
Dear Cindy,Thank you for taking the time to review us!I am glad Elijah, who is know for going above and beyond was of great service to you. We loved hosting your family and look forward to your return when you visit our area code again.Karibu tena!Dorcas
by A verified traveler
Posted 21 Feb 2024
Don’t have anything to say but it was very noisy
Comment from Hotel Management
26 Feb 2024 by Dorcas, Hotel Management
Dear Carlos,Thank you for choosing us and for a great review! We hope you will visit and stay with us again.Karibu sana!
by A verified traveler
Posted 18 Feb 2024 on Hotels
Great place, would stay there again.
Comment from Hotel Management
18 Feb 2024 by Dorcas , Hotel Management
Dear Alexander,Thank you for taking your time to review our place! We hope you do come back soon.Asante!
by A verified traveler
Posted 30 Jan 2024 on Hotels
Comment from Hotel Management
30 Jan 2024 by Winnie, Hotel Management
Dear Loremzo, Thank you for taking your time to review us. We appreciate your feedback and we look forward to hosting you again.Karibu!
by A verified traveler
Posted 22 Jan 2024 on Hotels
Comment from Hotel Management
22 Jan 2024 by Dorcas , Hotel Management
Dear Jeffrey,Thank you for taking your time to review us! We enjoyed having you stay with us. We hope you can return again soo. Karibu Sana! Best regards,Dorcas
by A verified traveler
Posted 4 Jan 2024
This hotel has super comfortable rooms.i recommend it
Comment from Hotel Management
16 Jan 2024 by TCH Team, Hotel Management
Thank you for taking your time to make a review. We appreciate your feed back. We hope to see you again. Karibu sana!
by A verified traveler
Posted 24 Dec 2023 on Hotels
Comment from Hotel Management
5 Jan 2024 by TCH Team, Hotel Management
Dear Dahir,Thank you for staying with us.We appreciate your feedback!
by A verified traveler
Posted 4 Dec 2023 on Hotels
Comment from Hotel Management
5 Dec 2023 by TCH Team, Hotel Management
Dear Ethan,We appreciate your review! We loved having you stay with us.We definitely look forward to your return soon. Karibu sana & best wishes, Michele
