Ratings based on 170 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 12 Apr 2024
The room was very cold at night time, the heating had come on earlier but not for long. The toilet had toilet paper in it when I arrived and it was difficult to flush anything due to a pump being fitted to the toilet which didn't work well and was extremely noisy for adjacent rooms I would suspect. The toilet had a bad draft due to a sizeable hole in the flooring beside the sink pedestal. Staff were all great though and location was good also.
5 out of 5
by A verified traveler

Posted 30 Mar 2024
Food was excellent! Proprietor and all staff friendly, helpful and professional. Bedroom and facilities just perfect.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Mar 2024
5 out of 5
by A verified traveler

Posted 18 Jan 2024 on Hotels
Quick overnight stay.
5 out of 5
by A verified traveler from Houston

Posted 12 Dec 2023
Wonderful owners and staff.
5 out of 5
by A verified traveler

Weekend Break

Posted 9 Dec 2023 on Hotels
Excellent welcome , perfect hosts. Food delicious and good selection of Italian wine. Lovely small lounge for after dinner coffee.
5 out of 5
by A verified traveler

Posted 7 Dec 2023
Hosts were very hospitable and presented a finely run establishment. This has been the 2nd stay I have had here in 2023. Hope to revisit again in2024 when I hope to try out the dining experience as the breakfast was excellent.
5 out of 5
by A verified traveler

Lovely hotel

Posted 4 Dec 2023 on Hotels
Our stay at this hotel was great , lovely staff and looked us. The meal was second to none.would definitely stay here again.
5 out of 5
by A verified traveler

Posted 15 Oct 2023
Owners were on site and helpful in every way possible to make you comfortable and feel at home
5 out of 5
by A verified traveler

Posted 11 Oct 2023
We love the cozy atmosphere, the completely charming family who run it, the comfort, and the fantastic restaurant. We loved the food when we stayed here in 2012, and chose to return for this trip. Same lovely people and Enrico, the owner, is still the stellar cook. This must be the best Italian food in Scotland. We’ve come to love Nairn, and explored more of it this time. I would love to do it again.