Ratings based on 18 Verified Reviews
4.0 Room cleanliness
3.7 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Mar 2023
My recent stay at Sterling Hotel Nainital was really excellent. The staff were excellent; my room was clean, spacious, and had a wonderful view of the hills and peaks; and the food in the restaurant was excellent. The staff in the restaurant, especially Manoj Bisht, was fantastic, always being on hand to answer any questions, and going out if their way to make sure everything was to my liking.
by A verified traveler
Posted 8 Dec 2018
Stay was nice, Room and Staff is very good but very disappointed in food quality better to eat some paranthas from outside I bet It will be more more worth the sterling food
by A verified traveler from Canada
Posted 11 Nov 2018
Front desk staff very unprofessional at check in. I wouldn’t recommend this hotel to anyone👎
Recommended
for Everyoneby A verified traveler from Mumbai
Nice hotel, good service and reasonably close to m
Posted 12 Mar 2017Had booked the hotel for my parents to relax and have great time. The overall experience was great. Hotel was neat and clean and the quality of service was good. Food served was excellent.
by A verified traveler
Posted 9 Oct 2016 on Hotels
Comment from Hotel Management
1 Mar 2024 by Sterling Nainital, Hotel Management
DearGuestThank you for your generous 8-star rating! We're delighted to hear that you had a satisfying experience with us. If you have any specific feedback or suggestions to make your next experience even better, please feel free to share. Your satisfaction is our top priority!Warm regards,The Sterling Holidays Team
by Rakesh from assam
Posted 23 Jul 2016 on Hotels
Resort is good but main disadvantage is distance from Nainital town which is about 8km away and you have to pay 500 rs to go to Nainital town by a cab from the resort.
Recommended
for Everyoneby A verified traveler from Ahmedabad
Nice hotel just 6 km from nainital
Posted 7 Jun 2016Indoor activities are good...beautiful view from rooms.... Staff is very cordial.... Food quality is very good but bit costly....
Recommended
for Everyoneby A verified traveler
Posted 2 Jun 2016
overall it was a good experience overall it was a good experience overall it was a good experience overall it was a good experience overall it was a good experience overall it was a good experience overall it was a good experience overall it was a good experience overall it was a good experience overall it was a good experience
by Sonil from RAIGARH
STERLING FAMILY FUN
Posted 21 May 2016 on HotelsOUR STAY WAS GOOD. BUT THE FOOD THERE IS VERY BAD.
by A verified traveler
Very Bad experience
Posted 6 Mar 2016 on HotelsI booked this hotel for one night.
When I reached the hotel with my family front desk told me there is no booking on my name and they also don't have any room available now, He asked me to leave and search some room in Nanital mall road.
When I saw them the mail from hotels.com ( mail have US date format 3/5/2016 ,so representative argue with me that booking was for may 3rd not march 5th). After arguing they checked with their head office which confirmed the booking then they offered me a room. Room condition was not good also room was near to there kitchen so very noisy. We ordered some food for dinner which was pathetic. Also Hotel is 7Km form the Nanital situated nowhere ,only food option is in hotel.
