Ratings based on 978 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jun 2024
Great place to stay…clean, convenient, lots of amenities, staff is fabulous! The wine “happy hour” and warm cookies from 8-9pm were my favorites!
by A verified traveler
Posted 16 Jun 2024
I chose this property for the location. The beach views did not disappoint and the location was great!! The staff was helpful and friendly. Many amenities were available to make you feel like a guest. However, there seemed to be a disconnect of where things were located and how you had to walk into the reception area, wet and full of sand to check your beach chair back in. The pool lounge cushions needed major replacement. I didnt want to sit on them. Also, the room desperately needs some updates. There are big stains on a chair and the floors were sticky. The fan in our bathroom wasn't working. (Room 109) Otherwise, enjoyed our stay.
Comment from Hotel Management
16 Jun 2024 by Surf Side , Hotel Management
Dear Tina,Thank you so much for taking the time to leave a review. We are so happy you were able to enjoy the amenities. We have to keep a list of who checks in/out chairs in the lobby to prevent theft. That particular room does not have a fan in the bathroom, there is an air conditioning vent. I have put in a housekeeping request that the chair is cleaned. I have also let them know to make sure the floors aren't sticky. We hope to see you again soon.Warm Regards,Front Desk
by A verified traveler
Posted 15 Jun 2024
It has been a decade or so since we have stayed at this property. We were both pleased to see that it has been refurnished and improved. Our 2 queen OF room was very nice, clean and nicely appointed. Being folks who are super picky about cleanliness we immediately thought we made a good choice. Courtesy towels and beach chairs were a plus.
Comment from Hotel Management
16 Jun 2024 by Surf Side , Hotel Management
Dear Jeanette,Thank you so much for taking the time to leave a review. We are so glad you enjoyed your stay. We hope to see you again soon!!Warm Regards,Front Desk
by A verified traveler
Posted 13 Jun 2024
Comment from Hotel Management
15 Jun 2024 by Surf Side , Hotel Management
Thank you so much for taking the time to take the time to leave a review and for choosing Surf Side. We hope to see you again soon!!Warm Regards,Front Desk
by A verified traveler
Posted 12 Jun 2024
Great location with a lovely beach. The hotel was nicely appointed with a refrigerator and microwave. They offer a yummy breakfast and evening wine reception. Local restaurants are within walking distance but more crosswalks are needed across Highway 12 for safe travel.
Comment from Hotel Management
12 Jun 2024 by Surf Side, Hotel Management
Hi Monique, thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed your stay with us. We do our best to accommodate all of our guests but please keep in mind that highways and crosswalks are not a part of our scope, nor can we address though concerns but do come back and see us.
by A verified traveler
Posted 12 Jun 2024
This spot right on the beach is so nice. We stayed here before and the location is great. Parking is easy, access to the beach well, the beach is right there. The rooms are comfortable and well kept. The breakfast is plentiful and good tasting. We will be back.
Comment from Hotel Management
15 Jun 2024 by Surf Side , Hotel Management
Dear Linda, Thank you so much for taking the time to take the time to leave a review. We are so glad you enjoyed your stay with Surf Side. We hope to see you again soon!!Warm Regards,Front Desk
by A verified traveler from Virginia Beach
Posted 11 Jun 2024
Beautiful room, clean and right on the ocean. Friendly staff and beautiful beach. We really enjoyed our vacation!
Comment from Hotel Management
12 Jun 2024 by Front Desk, Hotel Management
Thank you! So glad you enjoyed your stay!
by A verified traveler
Posted 9 Jun 2024
Great breakfast options including quiche. Rooms are clean and staff are great.
Comment from Hotel Management
12 Jun 2024 by Front Desk, Hotel Management
Thank you! So glad you enjoyed your stay!
by A verified traveler
Posted 7 Jun 2024
Comment from Hotel Management
9 Jun 2024 by Surf Side Front desk, Hotel Management
Dear ShawnThank you for choosing Surf Side and for taking the time to leave a review. We are glad you enjoyed your stay and hope to see you again soon!Warm Regards,Front Desk
by A verified traveler
Posted 31 May 2024
