Ratings based on 45 Verified Reviews

4.6 out of 5
75% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jan 2020 on Hotels
5 out of 5
by A verified traveler

Posted 17 Oct 2019 on Hotels
We booked very late to stay at the Wakamatsi
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Apr 2019
4 out of 5
by A verified traveler

Posted 20 Apr 2019
The hotel is in Japanese style but the facility inside is very modern and hi tech.
5 out of 5
by A verified traveler from North Carolina, USA

Posted 27 Mar 2019 on CheapTickets
Warm welcome by wonderful staff. I felt special and service was very organized. Awesome dinner and breakfast
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jun 2018 on Hotels
3 out of 5
by A verified traveler

Not recommend with kids

Posted 8 Apr 2018 on Hotels
Customer service is not good. Bought the package with including breakfast but breakfast time starts at 8am with exception of 7:30am earliest. We had a 10am flight and asked for earlier but they were not able to help. Asking for refund was denied. Asked for any alternative but also not available. I feel this hotel is quite a rip off.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Aug 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from HKSAR

Excellent Japanese Hotel with Onsen by the Sea

Posted 15 Mar 2017
Cons: Can consider installing a TV instead of using iPad.
Location: Hotel is located about 3 minutes driving time from Utsumi train station. Utsumi station to airport is about 1.5 hours. There is a MOS Burger nearby.
We have to commend this hotel and its staff. The service is excellent and impeccable. They are very friendly and very willing to pick you up from the Train Station. The room gives a view of the beach/ocean. Can imagine during the Summer it would be very beautiful. Breakfast is excellent. The first day was Japanese, the second day was western and Japanese. Private onsen is available upon request. The room is very spacious and well laid out. The only downside is it is rather far from where the action is.
Comment from Hotel Management
29 Mar 2017 by W, Hotel Management
Thank you for staying with us at Wakamatsu Chita. The beach is known for its white sand and Californian vibe during the summer. If you ever have the chance to visit again, please come stay with us again during summer to enjoy the summer breeze.
4 out of 5
by Eunice from Singapore

Posted 30 Mar 2016 on Hotels
very pleasant & helpful staff. clean rooms & great onsen!