Ratings based on 526 Verified Reviews

4.3 out of 5
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 2 Apr 2024
We stayed 3 nights in hotel and breakfast were a bit different every day. It’s clean and our room is reasonably sized with queen bed which is very comfortable and affordable. Family Mart is across the road and parking is easily found. Staff is nice but the coffee machine is always not working. Our kettle is not working too. Overall we are satisfied with the price paid.
Comment from Hotel Management
3 Apr 2024 by 東横INN名古屋金山 くちこみ担当, Hotel Management
Thank you very much for staying with us.Thank you for rating our hotel.In order to further satisfy our customers, we will do our best to maintain the quality of Toyoko Inn and provide "evolution" in addition to "peace of mind".We hope that you will choose our hotel when you stop by in the vicinity.Thank you for your continued support.
4 out of 5
by A verified traveler

Posted 19 Feb 2024
I liked that it was clean and semi- close to where I needed to be.
Comment from Hotel Management
19 Feb 2024 by All the staff, Hotel Management
Thank you very much for staying with us this time.Thank you for rating our hotel.In order to further satisfy our customers, we will do our best to maintain Toyoko Inn quality while providing not only peace of mind but also evolution.We hope that you will choose our hotel when you are in the area.Sincerely.
5 out of 5
by A verified traveler

Posted 1 Jan 2024
Comment from Hotel Management
7 Jan 2024 by 東横イン名古屋金山 スタッフ一同, Hotel Management
この度は、ご宿泊いただき、誠にありがとうございます。当ホテルをご評価いただきありがとうございます。さらにご満足いただけるよう、東横INN品質を維持しつつ、「安心」に加え「進化」をご提供できるよう、尽力してまいります。お近くにお立ち寄りの際には、ぜひ当館をお選びいただけますと幸いでございます。今後ともよろしくお願い申し上げます。
5 out of 5
by A verified traveler

Posted 30 Dec 2023
Comment from Hotel Management
6 Jan 2024 by 東横イン名古屋金山 スタッフ一同, Hotel Management
この度は、ご宿泊いただき、誠にありがとうございます。当ホテルをご評価いただきありがとうございます。さらにご満足いただけるよう、東横INN品質を維持しつつ、「安心」に加え「進化」をご提供できるよう、尽力してまいります。お近くにお立ち寄りの際には、ぜひ当館をお選びいただけますと幸いでございます。今後ともよろしくお願い申し上げます。
4 out of 5
by A verified traveler

Posted 16 Oct 2023
Nagoya station 9 minutes by car .good morning buffet’s and nearby park for childrens.family mart is in front of the hotel.
Comment from Hotel Management
18 Oct 2023 by front, Hotel Management
Thank you for staying with us.We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 7 Oct 2023
room is full of idea.
Comment from Hotel Management
7 Oct 2023 by 東横イン名古屋金山 スタッフ一同, Hotel Management
Thank you for your stay.We're looking forward to your next stay.
3 out of 5
by A verified traveler

Posted 22 Aug 2023
The staff was nice, each bed comes with one pillow and they were nice enough to give more when we asked. The hallways have no AC so in the month of August it gets extremely hot. Breakfast is included and there is a coin laundry but it tends to get busy although it’s pretty fast.
Comment from Hotel Management
23 Aug 2023 by All the staff, Hotel Management
Thank you for staying with us.We are honored to have you praise our staff.I apologize for the inconvenience caused by the heat in the corridor.We look forward to welcoming you back again.
4 out of 5
by A verified traveler

Posted 30 Jan 2023
Comment from Hotel Management
7 Mar 2023 by 東横イン名古屋金山 スタッフ一同, Hotel Management
この度は東横INN 名古屋金山にご宿泊頂きましてありがとうございます。またのお帰りをお待ち致しております。
5 out of 5
by A verified traveler

Posted 4 Nov 2022
great!
Comment from Hotel Management
8 Nov 2022 by ホテルスタッフ一同, Hotel Management
Thank you very much for staying in Toyoko-Inn Nagoya Kanayama.We are so glad to heart that you enjoyed staying at Our hotel. We are looking forward to see you again.
5 out of 5
by A verified traveler

Great hot, terrible eggs

Posted 29 May 2022 on Hotels
Good hotel. Good value. Great staff. The only negative point is the scrambled eggs at breakfast were disgusting. Cold, barely cooked, and running almost like water. Grotesque. The other food was good, though.
Comment from Hotel Management
12 Jun 2022 by 東横イン名古屋金山, Hotel Management
Thank you for your comments, we are looking forward to seeing you again Thank you for staying in our hotel. We serve breakfast for free from 6:30 to 9:00 at lobby on the 1st floor. We apologize for not meeting your expectation. We hope to see you soon.