Ratings based on 954 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
Good
Comment from Hotel Management
2 May 2024 by Front Clerk, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 15 Apr 2024
I like it close to the train station, clean, neat and all necessities are available, staff are good in communication using English as we cant speak Japanese.
I will come again next time if I go to Nagoya again.
Comment from Hotel Management
2 May 2024 by Front Clerk, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler from jamaica
Posted 9 Apr 2024
I made an error in booking the room and didn’t realize after I had checked in. I went back downstairs to see if they could help however I was greeted with rudeness and was offered no help except an extra blanket. I understand it may be difficult to adjust reservations after the fact but to show no care or want to help a guest is disappointing
Comment from Hotel Management
2 May 2024 by Front Clerk, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 6 Apr 2024
Close to main rail station.
Comment from Hotel Management
2 May 2024 by Front Clerk, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 27 Mar 2024
Never choose again.1. Unhelpful staff for room change request. 2. Bad ventilation in the room.
Comment from Hotel Management
2 May 2024 by Front Clerk, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 27 Feb 2024
Great hotel near the train station. Hotel staff was helpful and accommodating.
Comment from Hotel Management
3 Mar 2024 by Front Clerk, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 15 Feb 2024
シングルルームは広くないなりに動線が無駄なく設計されています。お風呂も普通の家のようなユニットバスなのでホテル特有の窮屈さはなかったです。春節で混雑していたからか、受付の対応で思う部分はちょっとありました。
by A verified traveler
Posted 9 Feb 2024
Near the nagoya station, easy to walk, shopping malls around the area, convenient store is under the hotel
Comment from Hotel Management
10 Feb 2024 by 飯嶋, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 6 Feb 2024
Comment from Hotel Management
8 Feb 2024 by Front Clerk, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 12 Jan 2024
Comment from Hotel Management
24 Jan 2024 by Front Clerk, Hotel Management
Thanks for staying with us. We appreciate your feedback!
