Ratings based on 992 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Mar 2024
Property was ok. The room was nice, great shower head. The property did not have onsite parking available like they listed on Expedia (it’s been broken for some time). The front desk staff was helpful and did speak English which was a great help. Offsite parking was in a pachinko parlor, and was fairly expensive expensive. We ended up parking across the street. Nice laundry facility that isn’t advertised.
Comment from Hotel Management
25 Mar 2024 by ホテルマイステイズ名古屋栄 フロント, Hotel Management
Thank you for taking the time to share your kind feedback with us. We are thrilled to hear that you had a wonderful time at our hotel, and that the staff provided exceptional service at the front desk. We truly value your business and look forward to welcoming you back on your next visit to Nagoya.
by A verified traveler
Posted 2 Jan 2024 on Hotels
The rooms are small but the hotel was quiet and well kept. It was in a great central location, only a couple blocks from subway and other food and activities.
Comment from Hotel Management
8 Jan 2024 by ホテルマイステイズ名古屋栄 フロント, Hotel Management
Thank you for choosing Hotel MYSTAYS Nagoya Sakae for your recent stay in Nagoya. We are delighted you enjoyed our location. Hosting you is a pleasure, and we look forward to welcoming you back in the future.
by A verified traveler
Posted 1 Jan 2024
Comment from Hotel Management
8 Jan 2024 by ホテルマイステイズ名古屋栄 フロント, Hotel Management
Dear GuestThank you for staying at the Hotel Mystays Nagoya-Sakae.We appreciate you taking the time to give us a review.We sincerely would like to welcome you back in the near future.Warm regards,front.
by A verified traveler
Posted 6 Nov 2023
Clean and beautiful neighborhood.
Comment from Hotel Management
9 Nov 2023 by ホテルマイステイズ名古屋栄 フロント, Hotel Management
Dear GuestThank you for writing such a lovely, positive review and for taking the time to let us know how happy you were. We sincerely would like to welcome you back in the near future.Yours Sincerely, reception.
by A verified traveler
Posted 3 Sep 2023
It was near my girlfriend's place and it was a very good choice. ❤
Comment from Hotel Management
3 Sep 2023 by ホテルマイステイズ名古屋栄 フロント, Hotel Management
Thank you for taking the time to tell us about your experience at the Hotel MYSTAYS Nagoya Sakae.We hope that you had an enjoyable trip to Nagoya and it is a real pleasure to have you as our guest.We are looking forward to your next visit.
by A verified traveler from Tokyo
Posted 13 Aug 2023
It was a refurbished business hotel and more than ample. only the bathroom was a bit antique. had a good sleep, it was convenient and no complaints
Comment from Hotel Management
14 Aug 2023 by ホテルマイステイズ名古屋栄 フロント, Hotel Management
Dear GuestThank you for staying at the Hotel Mystays Nagoya-Sakae.We appreciate you taking the time to give us a review.We sincerely would like to welcome you back in the near future.Warm regards,Reception.
by A verified traveler
Posted 26 Jul 2023
Bathroom could have been cleaner. There was a large crack in the tile. For the price would stay again.
Comment from Hotel Management
27 Jul 2023 by ホテルマイステイズ名古屋栄 フロント, Hotel Management
Thank you for choosing Hotel MYSTAYS Nagoya Sakae.However, we're very sorry if we did not exceed your expectations.Your comments will be shared with the relevant department for future improvements. It was a pleasure hosting you, and we look forward to welcoming you back in the future.
by A verified traveler
Posted 19 Jun 2023
I would recommend that when you advertise your hotel as a business hotel the internet would be a lot better than it is. Hotel need to upgrade the internet and the WiFi.
Comment from Hotel Management
19 Jun 2023 by ホテルマイステイズ名古屋栄 フロント, Hotel Management
Dear Guest, Thank you for taking the time to review your recent stay with us. We do apologize that we could not meet your expectations. It is duty of the hotel to minimize inconvenience, and serve each customer better. We hope that you will grant us another opportunity to show you our improvement. We are looking forward to welcoming you back to HOTEL MYSTAYS Nagoya Sakae again. Sincerely,
by A verified traveler
Posted 10 Jun 2023
There was a constant air conditioning fan noise in the room even though I turned off it. First two nights it was difficult to sleep.
Comment from Hotel Management
14 Jun 2023 by ホテルマイステイズ名古屋栄 フロント, Hotel Management
Dear Guest,Thank you for taking the time to review your recent stay with us.We sincerely apologize for falling short in providing you with an exceptional stay.We take all guest concerns about our performance very seriously, and we will have been doing everything we can minimize guests’ inconvenience as well as improving our service in order to prevent them from happening again.Thank you for your feedback regarding your stay and my apologies once again.We hope that you will give us the opportunity to welcome you back to the HOTEL MYSTAYS Nagoya Sakae. Sincerely,
by A verified traveler from Shinjo
Posted 20 May 2023
The room was very dirty and there were stains all around the room. The place is run down, but the area is convenient.
Comment from Hotel Management
27 May 2023 by Hotel Mystays Nagoya Sakae Reception, Hotel Management
Dear Guest,Thank you for your feedback regarding your stay with HOTEL MYSTAYS Nagoya Sakae.Please accept our sincere apologies regarding this situation that we know it has caused a great deal of discomfort and inconvenience to you.We are very disappointed to learn that the housekeeping service did not live up to your expectations as well. Your comments have already been submitted to every cleaning staff in order not to happen again anymore.We truly appreciate your input in helping the hotel to improve. Thank you for your input in helping the hotel to improve and my apologies once again.If you give us another chance to earn back your trust, I can assure you that we will do our best to provide you the great hotel experience.We will be so glad to have you again as our guest in the future.Sincerely,
