Ratings based on 994 Verified Reviews

3.4 out of 5
82% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.1 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Good place to stay near Nagoya Station

Posted 25 Aug 2023 on Hotels
Stayed 4 nights there. Although the rating was not very good, I enjoyed my stay there. It was near Nagoya Station and lots of breakfast cafe nearby. Only problem I had was not getting enough ice from the ice machine.
Comment from Hotel Management
30 Sep 2023 by Chisun Inn Nagoya. Oshiro, Hotel Management
Thank you for staying at Chisun Inn Nagoya. We are very happy to hear that you were satisfied with our stay. We apologize for the inconvenience caused regarding the ice machine. We will take your opinions seriously and strive to improve.We look forward to seeing you again.
5 out of 5
by A verified traveler

Awesome breakfast

Posted 6 Jan 2023 on Hotels
Nice breakfast
Comment from Hotel Management
7 Jan 2023 by チサンイン名古屋, Hotel Management
Thank you for choosing Chisunin Nagoya.We are so glad to hear you enjoy our breakfast.We are looking forward to having you our guest again.Thanks.Best regardChisuninn Nagoya
3 out of 5
by A verified traveler

Posted 26 Dec 2022 on Hotels
Comment from Hotel Management
31 Dec 2022 by チサンイン名古屋, Hotel Management
この度はチサンイン名古屋にご宿泊いただきまして誠にありがとうございました。またのご利用をお待ちしております。
3 out of 5
by A verified traveler

Posted 21 Dec 2022
Selected a smoking room, and the smoke never gets out from the floor. Should expect to open the window overnight to get fresh air, but the neighborhood is quite noisy at night. Considering it’s quite an old place, and price is low, it’s fair enough I think
Comment from Hotel Management
25 Dec 2022 by チサンイン名古屋, Hotel Management
Thank you for choosing Chisunin Nagoya.We are soory for staying with us uncomfotable.We have a few air clear at Front Desk so please feel free to ask us.We have Nagoya Station nearby so sometimes its get noisy.We are looking forward to having you as our guest again.Thanks.
2 out of 5
by A verified traveler

Very Disappointing Experience & Terrible Service

Posted 26 Dec 2021 on Hotels
1) This is very old type hotel. Wallpapers and mat are stained. 2) As there is no balcony for smoking room, you need to smoke in your room. So whenever you go, your room always have that smokey smell. Even after cleaning, it remains as it is. When we entered the room on our first day, it was smelling completely Smokey like someone has smoke cigarette 5 mins back. 3) They have too many rooms but only 2 washing machines to so you always have to wait and watch for your turn. 4) The biggest problem is they don't have individual AC for the room so if you feel hot anytime then you only have one option i.e. to open a window. Even that window you cannot open completely. It opens just about 2 cms. I checked their twin rooms, & all rooms are North South facing, so even if you open the window, you won't get much air. 5) There is Fire station located just outside this hotel so as you open the window many times you will listen fire alarms & car noises which sometimes disturbs your sleep. 6) I stayed in this hotel for 7 days and ordered a room service once. Even in room service they didn't fill shampoo bottles. My body shampoo got finished on 6th day & I ordered new bottle. Overall very bad experience.
Comment from Hotel Management
29 Dec 2021 by Chisun Inn Nagoya Takara, Hotel Management
Thank you for staying at Chisun Inn Nagoya. We are very sorry that you were not satisfied with your choice of our hotel. We apologize for the inconvenience caused by the poor maintenance and deodorization of the room and the inconvenience of the air conditioning equipment. We also lend out air purifiers and electric fans, so please feel free to tell us. Since our hotel is old and the rooms are compact, we may inconvenience you, but we will do our best to make it as comfortable as possible. Thank you for your valuable feedback.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Oct 2021 on Hotels
2 out of 5
by A verified traveler

Posted 21 Jul 2021
This place is old... Smells cigarette everywhere.
Comment from Hotel Management
25 Jul 2021 by Chisun Inn Nagoya Kitagawa, Hotel Management
Thank you for your staying at Chisun Inn Nagoya. As you say,aging deterioration is undeniable. Also, I am sorry that the smell of cigarette made me feel uncomfortable. We will thoroughly ventilate and deodorize. Thank you for your valuable feedback.
5 out of 5
by A verified traveler

Posted 28 Apr 2021
Excellent Service, affordable prices, and very supportive staff.
Comment from Hotel Management
4 May 2021 by CHISUN INN NAGOYA ABE, Hotel Management
Thank you very much for staying overnight. We look forward to seeing you again.
2 out of 5
by A verified traveler

The lingering ghost of cigarette smoke

Posted 20 Sep 2020 on Hotels
At first I liked the little room. It was tiny but very charming. The photos and the sketch in Hotels.com did not lie.The room was a cute, ultra petit locker, painted in cheery yellow; a bright and happy little wedge shaped cell in a cylindrical building that strongly resembles a prison or a mental institution. The mini bathroom was clean, so were the towels, the linens and the shower curtain. All was well, until the night fell and I laid myself to sleep. At about midnight something awoke me. At the time, I didn't know what. All I knew was that my throat was parched, and the room was colder than when I went to sleep. During my check-in, the front desk clerk brought several "free rental" items to my attention: free earplugs, humidifiers, blankets, electric kettles, etc. So I decided to go downstairs to borrow a humidifier. I got to the reception and there was no clerk there (just an addled drunk near the elevator), so I withdrew to my room. But the fresh air in the reception had cleared my sense of smell, and when I got out the elevator, the horrifying ghost of ancient cigarette smoke crept towards me, filling my nostrils with the overpowering foul stench of rank nicotine and rancid tar! Back in my cell / room, the main offender was the mattress. To my by now dulled sense of smell, nothing else reeked. Then, the next night, I could hear spectral voices... it was my next door neighbour, loud and clear thanks to paper thin walls. I'm never coming back to this haunted hotel!
2 out of 5
by A verified traveler

Posted 29 Jan 2020 on Hotels
so noisy, very old hotel. Will not stay again
Comment from Hotel Management
2 Mar 2020 by チサンイン名古屋 杜 鵬義, Hotel Management
Thank you for staying at the Chisun inn Nagoya Thank you for taking the time to share your experience with us. We will do everything we can to prevent this kind of thing from happening again. We will make every effort to improve our service. We look forward to welcoming you again in the future. チサンイン名古屋 杜 鵬義