Ratings based on 8 Verified Reviews

3.8 out of 5
100% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Dec 2023
5 out of 5
by A verified traveler

Posted 6 Dec 2023
Lobby staff, security, and room service staff were cordial and took prompt care of our needs. The amenities in our room and the cleanliness of the restroom was at par with our expectations. Thing that could be improved: 1. The AC didn’t cool the room enough, and we had to rely on the Fan to keep the room cool. Staff informed us that this was due to renovations. 2. Wifi signal strength and speed were not good, and I had to use my mobile hotspot to attend online work meetings. 3. Breakfast buffet closes at 10 am. Typically at other hotels, it is 10:30 am.
1 out of 5
by A verified traveler

Posted 27 Jan 2020 on Hotels
Check in was good and restaurant was good. The bed sheet were dirty, pillow cases were yellow, towels were torn. Lots of mosquitoes
Comment from Hotel Management
12 Feb 2020 by Annamalai Kumaravelu, Hotel Management
Dear Guest, greetings from Hotel Lance International, Nagercoil! Thank you for sharing feedback about your stay with us. Your feedback is most valuable to us. It is feedback from esteemed guests like you that helps us to constantly improve our systems and procedures and assists us in striving for a better service. We really appreciate this gesture and feedback. Look forward to welcoming you back to Lance International on your next visit. Warm regards,
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Aug 2019
4 out of 5
by A verified traveler

Good Business Hotel

Posted 23 Aug 2019 on Hotels
Good Business Hotel. Nice room with good facilities. Clean rooms. Good food and breakfast is really good.
Comment from Hotel Management
29 Aug 2019 by Annamalai Kumaravelu, Hotel Management
Dear Mr. Simon, we would like to thank you for your review on your recent stay with us. We are delighted to know that several aspects of the Hotel, location, rooms, facilities, and staff have left you with a favorable impression and that you enjoyed your stay with us. Your feedback has been shared with the entire team at the Hotel who were happy to receive the same. Your positive feedback is a great source of motivation for us as we strive to achieve even higher standards of service. We look forward to welcoming you back to Lance International on your next visit and your positive recommendations of our Hotel to near and dear. Warm regards, Annamalai Kumaravelu General Manager
5 out of 5
by A verified traveler

Posted 8 Feb 2019 on Hotels
hotel staff is fabulous specially ms. jenny & mr. Daniel.
5 out of 5
by A verified traveler from Hyderabad, In

Posted 16 Jan 2019
The lady at the reception, very professional and had a really lovely welcome smile. My family and I felt very happy the way she handled the check-in after our 800km drive into Nagercoil.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Oct 2018
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