Ratings based on 140 Verified Reviews

4.0 out of 5
74% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 5 Jul 2022 on Hotels
Comment from Hotel Management
7 Jul 2022 by Sales Kosuke KUROIWA, Hotel Management
Dear Mx.Christopher Thank you very much for choosing Nagasaki Bus Terminal Hotel. We are honored that you have reserved our hotel among many other hotels. We will continue to make every effort to satisfy our guests, and we look forward to your continued patronage. Thank you very much for taking time out of your busy schedule to send us your valuable contribution. We look forward to welcoming you again. Translated with www.DeepL.com/Translator (free version)
4 out of 5
by A verified traveler

Posted 7 Jul 2020 on Hotels
Standard business hotel. Great access to Nagasaki airport via the limousine bus (¥1,000 one way) which stops right in front of the hotel. Walking distance from Nagasaki wharf and china town. Not close but walkable to Mt. Inasa.
Comment from Hotel Management
27 Jul 2020 by Sales, Kuroiwa Kosuke, Hotel Management
Thank you for using the Nagasaki Bus Terminal Hotel. We are honored to have booked our hotel from a number of accommodations. We are very pleased to hear your compliments. If you come back to Nagasaki, we would appreciate it if you could consider making a reservation at the Nagasaki Bus Terminal Hotel. Thank you for posting your valuable comments when you are busy. We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 10 Jan 2020
Convenient location, just next to airport bus stop. Helpful and friendly staff (but some dont speak English well). Room is clean and provides everything you need. Just dont try the inhouse massage. All in all it is exellent !!
Comment from Hotel Management
7 May 2020 by Sales, Kosuke Kuroiuwa, Hotel Management
Thank you for using the Nagasaki Bus Terminal Hotel. We are honored to have booked our hotel from a number of accommodations. We are very pleased to hear your compliments. If you come back to Nagasaki, we would appreciate it if you could consider making a reservation at the Nagasaki Bus Terminal Hotel. Thank you for posting your valuable comments when you are busy. We look forward to seeing you again.
4 out of 5
by A verified traveler

Great restaurant

Posted 12 Apr 2019 on Hotels
The hotel is located right at the bus terminal at the Shinchi Chinatown. The hotel staffs were very helpful and check in was quick. The hotel room is a bit small especially for a twin bed room. The design of the bathroom is Japanese style. The best for the hotel is the restaurant. Highly recommended even if you’re not staying in this hotel.
Comment from Hotel Management
18 Apr 2019 by Kosuke kuroiwa, Sales, Hotel Management
Dear, Mr.Jimmy. Thank you very much for using Nagasaki Bus Terminal Hotel. We are also pleased to hear that you have commented on our hotel staff and restaurant. If you plan to come to Nagasaki again, I would be happy if you could consider staying at the Nagasaki Bus Terminal Hotel. We are all looking forward to seeing you again. Best regards.
4 out of 5
by A verified traveler

Posted 23 Mar 2019 on Hotels
Comment from Hotel Management
27 Mar 2019 by 営業部 黒岩孝輔, Hotel Management
ray 様 この度は長崎バスターミナルホテルをご利用頂き、誠にありがとうございます。 数ある宿泊施設から当館をご予約頂き、大変光栄に存じます。 これからもお客様にご満足頂けますよう努めて参りますので、引き続きご愛顧下さいますようお願い致します。 ご多忙のところ貴重なご投稿をお寄せ頂き、ありがとうございました。 スタッフ一同、またのお越しを心よりお待ち致しております。
3 out of 5
by A verified traveler from Melbourne, Australia

Posted 7 Nov 2018
Very good staff. Room was so small, we could barely walk around the beds. No room to put luggage, so had to leave on the floor giving even less room to move.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Really nice place

Posted 2 Jul 2018
The location of this hotel is excellent. You can get on the bus from the front of the hotel, the streetcar (tram) is literally few steps down the road, the China Town is also few steps away. Five minutes’ walk to the Dutch trading place. Endless food places around, Japanese, Chinese, Indian, McDonald’s etc. So you won’t have to worry about food. Hotel staffs are really nice and professional and my room was great. I’ll definitely choose this hotel when I return to Nagasaki.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jun 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 May 2024
3 out of 5
by A verified traveler from fukuoka city

Posted 14 Apr 2024
立地に不便は感じないが、バスシャワートイレ、特に浴槽が狭い。ビジネスホテルクラスとの割り切りが必要か。
Comment from Hotel Management
23 Apr 2024 by 長崎バスターミナルホテル, Hotel Management
この度は、長崎バスターミナルホテルをご利用いただき誠にありがとうございました。 数ある宿泊施設の中から当ホテルをお選びいただき大変光栄に存じます。 お風呂の狭さについてご意見をいただきありがとうございます。お泊まりいただいたコンフォートシングルのお風呂は、バス・洗面台・トイレが同じ空間にある3点ユニットバスのため、浴槽も非常に狭く、長身・大柄な方や、浴槽に湯を張ってゆっくり浸かりたいと思われるお客様には大変ご不便をおかけしていることと思います。 もしよろしければ、当ホテルにはバス・トイレ別で洗い場付きのお風呂を備えたスーペリアツインというお部屋もございます。コンフォートシングルのユニットバスとは異なり、浴槽のサイズも広く深い作りとなっており、ゆっくり湯船に浸かっていただくことが出来るかと思います。お一人様でもご利用いただけますので、ぜひ、スーペリアツインもご検討くださいませ。 最後になりますが、ご多忙の折に大変貴重なご投稿をお寄せいただき重ねて御礼申し上げます。 またのご来館をスタッフ一同心よりお待ち申し上げております。