Ratings based on 636 Verified Reviews

4.2 out of 5
82% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 5 Jun 2024
Spacious room
Comment from Hotel Management
6 Jun 2024 by ホテルウイング・ポート長崎 くちこみ担当, Hotel Management
過日は、数あるホテルの中から私共をお選び頂きまして誠にありがとうございました。ごゆっくりお寛ぎ頂けたご様子で大変嬉しく思います。これからもより良いサービスをご提供できますよう、従業員一同、精進して参ります。皆様のまたのお越しを心よりお待ち申し上げます。フロント 福田
4 out of 5
by A verified traveler

Posted 20 Apr 2024
Across the street from the Tram and Nagasaki Station. Good food options inside Amu Plaza (definitely recommend over paying for hotel breakfast just for variety). Family Mart and Lawsons around the corner. Property is outdated, but met my needs. Elevator smelled like cigarettes. Laundry was about 500 yen (300 to wash, 100 for 20 min., but clothes won’t dry in 20 min). Bathroom is modular, and you have to step up like 10 inches (this seems dangerous for older people or having to use the toilet at night). I tripped twice during my stay. Staff were very helpful and checkin/out was very easy.
Comment from Hotel Management
21 Apr 2024 by ホテルウイング・ポート長崎 くちこみ担当, Hotel Management
Thank you very much for choosing our hotel.We are sincerely grateful for your feedback.We will continue to make efforts to create facilities from the viewpoint of our guests so that we will never receive such a comment from you in the future.We look forward to welcoming you again.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Mar 2024 on Hotels
5 out of 5
by A verified traveler

Right Price with Luxury!

Posted 3 Dec 2023 on Hotels
The Wingport Hotel is walking distance from the Nagasaki Station. Once arriving early for check-in the staff kindly informed me that check-in starts at 3pm and without hesitation offered an available room for stay. That caused the chain reaction for me to book another night at the Hotel due to the great service being provided in the lobby. The room was on the 10th floor with a nice view of the mountain side showing a variety of tourists attractions. Inside the room is compact and custom build to provide all needed for solo or business travel, including a bathtub with different choice salts for the water. The water in the room is drinkable and has the option to come out at an extremely hot temperature. A good nights rest was provided with a very comfortable double bed with clean bedding. Breakfast was served starting at 6:30am downstairs in the lobby and has a Japanese culture variety offered to hotel guest. There’s a laundry room on the 6th floor offering a washer and dryer. Wingport Hotel had everything I was looking for at a low price while traveling through Nagasaki, Japan.
5 out of 5
by A verified traveler

Posted 20 Nov 2023 on Wotif
This property was excellent value for money. Single room was amazing for just one person, clean, comfortable and with a variety of phone chargers.
4 out of 5
by A verified traveler from Annandale

Posted 7 Nov 2023
Good value and good sized eooks
Comment from Hotel Management
7 Nov 2023 by ホテルウイング・ポート長崎 くちこみ担当, Hotel Management
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Oct 2023 on Hotels
3 out of 5
by A verified traveler

Posted 27 May 2023
Kind of older hotel , close to train station. Absolutely disliked their breakfast, have to pick up in a box and try to eat in the small room, big daily waste of plastic, don’t select breakfast option when booking the place
Comment from Hotel Management
28 May 2023 by ホテルウイング・ポート長崎 くちこみ担当, Hotel Management
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.フロント 時津
5 out of 5
by A verified traveler

Housekeeping was 6 stars...

Posted 22 Mar 2023 on Hotels
Nice hotel, located 5 minutes walk from Shinkansen station. Able to buy 1 day tram pass from reception desk. Housekeeping was 6 stars, room was splendid clean and done daily. =) Hotel breakfast was a bento but had different offerings for the 2 days i stayed there. Yoshinoya is 24 hrs if i dont remember wrongly and was a 30 sec walk from hotel. Family mart is a 1 min walk.
Comment from Hotel Management
14 Apr 2023 by フロント端本, Hotel Management
Thank you very much for staying at our hotel.We are very pleased to receive your honest feedback.We hope to have the opportunity to welcome you back to our hotel again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Mar 2023