Ratings based on 422 Verified Reviews

4.2 out of 5
74% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Best bang for the buck

Posted 8 Sep 2023 on Hotels
Staff was amazingly friendly! I booked the same day and stayed for under $50 for a queen size bedroom right in the main area of Nagasaki City! Very clean and amazing hotel and will book again in the future!
Comment from Hotel Management
11 Sep 2023 by Vanhnavong様, Hotel Management
Thank you very much for using our hotel. All of our staff members are very happy to receive compliments such as friendly'' regarding customer service and cost performance, as well as a very clean and wonderful hotel'' regarding facilities. We look forward to welcoming you back to our hotel the next time you visit Nagasaki. All of our staff are looking forward to your next visit.Accommodation Department Yamamoto
5 out of 5
by A verified traveler

Posted 17 Jun 2021
Quiet and restful. Great location next to Tolley system and malls.
Comment from Hotel Management
18 Jun 2021 by Anonymous様, Hotel Management
Thank you for making a reservation for this hotel. In addition to the location, I am honored to have a quiet room and compliments. We look forward to your next visit to Nagasaki. Accommodation Division Yamamoto
4 out of 5
by A verified traveler

Posted 10 Mar 2020
Comment from Hotel Management
16 Mar 2020 by Anonymous様, Hotel Management
この度は数ある中で当ホテルをご利用頂き誠に有難うございました。次回長崎にお越しの際も宜しくお願い申し上げます。 宿泊課 山本
4 out of 5
by A verified traveler from MIAMI

Posted 22 Nov 2019
Pretty good hotel with excellent location. Breakfast was good and overall the whole property is well Maintained and spotless.
Comment from Hotel Management
26 Nov 2019 by Jorge様, Hotel Management
Thank you very much for using our hotel. The location is very well received by customers. Thank you for your next visit to Nagasaki. Accommodation Division Yamamoto
4 out of 5
by A verified traveler from Saskatoon

Posted 13 Oct 2019
Hotel was fine but not great. More communication barrier than with some staff in Japan, so not as easy to get around/find what we wanted. But value for the cost.
Comment from Hotel Management
14 Oct 2019 by Clint様, Hotel Management
Thank you very much for using our hotel. The location is very well received by customers. Thank you for your next visit to Nagasaki. Accommodation Division Yamamoto
5 out of 5
by A verified traveler

Posted 28 Jun 2019 on Hotels
Hotel is right next to Chinatown. Take the electric streetcar from Nagasaki station for ¥130 (foreigners can get a day pass for ¥500 at Nagasaki station) and then it is a 2 minute walk to the hotel. Staff was very friendly. Extra amenities are available at the front counter and they will hold your bags for you if you are catching a train after checking out.
Comment from Hotel Management
29 Jun 2019 by Anonymous様, Hotel Management
Thank you for using this hotel. All the staff were very happy to be able to contribute to the sightseeing in Nagasaki this time as they had a comfortable time during the stay. We look forward to your visit to Nagasaki next time. We look forward to seeing you again. Accommodation Division Yamamoto
5 out of 5
by A verified traveler

Posted 17 May 2019
It’s locationthe restaurant was very nice food good well served. Good staff nice menu thoughtly satisfactory
Comment from Hotel Management
18 May 2019 by Anonymous様, Hotel Management
Thank you for using this hotel. All staff are happy to be satisfied with the food content of the restaurant. We look forward to seeing you again. Accommodation Division Yamamoto
4 out of 5
by A verified traveler from Montréal

Posted 22 Mar 2019
Hôtel très central, à proximité de Dejima, du musée d’art, des quartiers colonial et chinois. Mais tout de même tranquille.
Comment from Hotel Management
22 Mar 2019 by Anonymous様, Hotel Management
Thank you for using this hotel. The good location is very well received by customers. We look forward to your visit to Nagasaki next time. Accommodation Division Yamamoto
5 out of 5
by A verified traveler

Posted 18 Feb 2019
Very well prepared service. The place was right in the middle of China town and good access to other famous places.
Comment from Hotel Management
3 Mar 2019 by dear Shin, Hotel Management
Thank you very much for using our hotel during this time. Good location is getting very popular from customers. Also, it seems that you are generally satisfied with your stay during your stay and all the staff are happy. We are looking forward to seeing you again in the future. Accommodation section Yamamoto
4 out of 5
by A verified traveler

Posted 17 Feb 2019 on Travelocity
Good location for the Lantern Festival. Room was small, but average Japanese size.
Comment from Hotel Management
3 Mar 2019 by Dear Tucker-san, Hotel Management
Thank you very much for this time to use the hotel. The location of the hotel is very good. We look forward to seeing you again. Accommodation section Yamamoto