Ratings based on 193 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Mar 2024
Great location. The bed was really comfy. Serves as a standard business hotel and perfectly safe for solo travel. Easy access to trains
by A verified traveler
Posted 24 Feb 2024
close to train station
no coffee in room, sort of an older facility
by A verified traveler
Posted 19 Jul 2023
Comment from Hotel Management
3 Sep 2023 by Island Hotel Sakaguchi, Hotel Management
アイランドホテルをご利用いただきまして誠にありがとうございます。この度のご宿泊につきまして、ご満足を頂けましたようで大変嬉しく存じます。今後も、より一層のサービス向上を目指し日々精進をしてまいります。次回以降のご来館も心よりお待ち致しております。
by A verified traveler
Posted 10 Jun 2023 on Wotif
by A verified traveler
Convenient location
Posted 1 Mar 2023 on HotelsConvenient location and friendly, helpful staff. Room is a bit small but typical for Japan. Room was clean and had everything that you would need.
Comment from Hotel Management
13 Mar 2023 by Island Hotel Sakaguchi, Hotel Management
Thank you for using Island Hotel.We are very happy to hear that you were satisfied with your stay.We will continue to work hard every day to improve our services.
by A verified traveler
nice quiet hotel
Posted 26 Oct 2019 on Hotelsnice quiet hotel with traditional onsen. japanese traditional breakfast with a few western additions.close to station, no problem to carry luggage.
Comment from Hotel Management
28 Oct 2019 by Miyazawa, Hotel Management
Thank you very much for staying with us and we appreciate your feedback. We are very pleased to learn that you had a great experience here.
We look forward to welcoming you back in the not too distant future.
Kind regards,
by A verified traveler from australia
Posted 3 Jul 2019
Nice people. old room but bigger than others these days. Close to town and rail. Cheap compared to others and very good value. I'd stay again. Breakfast is Japanese traditional.
Comment from Hotel Management
5 Jul 2019 by Miyazawa, Hotel Management
Thank you very much for staying with us and we appreciate your feedback. We are very pleased to learn that you had a great experience here.
We look forward to welcoming you back in the not too distant future.
Kind regards,
by A verified traveler
Posted 18 Jun 2019
I am very satisfied with the room n service. The location is great. The staff is helpful. The room is clean
Comment from Hotel Management
19 Jun 2019 by Miyazawa, Hotel Management
Thank you very much for staying with us and appreciate your feedback. We are very pleased to learn that you had a remarkable experience here.
We look forward to welcoming you back in the not distant future.
Kind regards,
by A verified traveler
Will recommend
Posted 4 Jun 2019 on HotelsVery clean, medium sized room. Fast internet. High-pressure hot shower. Comfy beds. The small onsen on the second floor was a surprise! 10 mins walk to the station. Nagano was just a stopover point for us, so we didn't spend much time. There are restaurants nearby. The breakfast was ok. Paid parking.
Comment from Hotel Management
8 Jun 2019 by Miyazawa, Hotel Management
Thank you very much for staying with us and we appreciate your feedback. We are very pleased to learn that you had a great experience here.
We look forward to welcoming you back in the not too distant future.
Kind regards,
by A verified traveler from Canada
Posted 21 May 2019
Very pleasant stay conveniently located near Nagano station. The amenities available were quite good, particularly having multiple vending machines for beverages at normal prices was certainly much better than what I’m used to here in Canada.
The breakfast buffet provided was quite good, and the front desk staff were very helpful with regards to having my luggage sent to Narita airport quickly.
They even gave me a small souvenir gift, which was quite nice.
Comment from Hotel Management
28 May 2019 by Miyazawa, Hotel Management
Thank you very much for staying with us and we appreciate your feedback. We are very pleased to learn that you had a great experience here.
We look forward to welcoming you back in the not too distant future.
Kind regards,
