Ratings based on 44 Verified Reviews

3.9 out of 5
79% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 10 Jan 2024 on Hotels
Nice place to stay, plenty of amenities and options to choose pillows. Staff are very helpful.
5 out of 5
by A verified traveler

Posted 4 Jan 2024
Great location! Amazing breakfast options! And getting to pick a pillow type is a nice perk!
5 out of 5
by A verified traveler

Posted 1 Jan 2024 on Hotels
Only there for a night. Location is great
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Dec 2023
5 out of 5
by A verified traveler

Posted 27 May 2023
Small room but adequate space for two people. Love the smart tv that allows YouTube viewing when in room. Thank you to the helpful and friendly staffs who warmly welcomed us and responded immediately when we need help!
5 out of 5
by A verified traveler

Great

Posted 1 Aug 2019 on Hotels
Great location as close to the station and right at the entertainment. Free coffee machine is a plus!
4 out of 5
Recommended
for Personal Event
by A verified traveler

Posted 1 Mar 2018 on Hotels
The New Nagano Hotel is very close to JR Nagano Station making it easy to plan for further exploratory trips using JR Pass and local bus tours etc from the JR Station. There are some wonderful restaurants in the immediate vicinity (especially if one is a seafood lover). Hotel well presented, clean, with efficient staff (the norm in Japan) who were friendly and helpful and spoke enough English to help me where necessary.
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted 13 Feb 2018 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted 31 Dec 2017
I had a pleasant one night stay at Hotel New Nagano. The room was clean. Air-conditioning was good. The hotel is very close to the station.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel a short walk from train station.

Posted 16 Nov 2017
We enjoyed our overnight stay at this hotel. Quiet, clean and very comfortable. Short walk from train station and places to eat.