Ratings based on 19 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Chelmsford
Posted 8 May 2024
We just loved this little hotel. We got a wonderful warm welcome on arrival. Nothing was too much trouble. The breakfast is incredible! Everything you want is within walking distance and everyone was so pleasant and polite. We will most definitely return.
by A verified traveler
Posted 8 Jan 2024
The room was unique & interesting. The hotel was also in the heart of Naflpio. We were however disappointed to not have access to the hot tub (we were hoping they had kept it open during the winter, but this was not the case).
Comment from Hotel Management
8 Jan 2024 by CASTELLANO HOTEL AND SUITES , Hotel Management
Dear Mr luke, We would like to thank you for taking the time and write your comments about us. We are happy to know that you liked our deluxe hotel. Your comments are our reward. We would like to inform you that, in the room description there is no jacuzzi provision yet for the reason that we placed it a few days before you came For this reason it was not ready to work.The next time you will come, it will be ready for use and you will definitely to enjoy with this amazing view!Kind Regards, Castellano Hotel&Suite
by A verified traveler
Posted 23 Nov 2023
by A verified traveler
Posted 4 Oct 2023 on Hotels
by A verified traveler
Posted 24 Sep 2023
It was difficult to find the hotel as there is no signage on the street. Even given directions of where it was, we drove around at least 3 times and parked illegally to get out and walk to find it. The girls at check in and out were very friendly and helpful. Location was great! Room was comfortable and clean.
by A verified traveler
Posted 8 Sep 2023
The hotel was recommended by a family member that visited it last year. They raved about the hotel and the staff. Our expectation was already high. They managed to surpass it. My wife has a mobility issue. They arranged to have a wheel chair waiting for us at the lobby. Tina and Christina were accommodating and professional. The hotel is charming keeping it’s heritage ambiance. An unforgettable stay.
Comment from Hotel Management
6 Nov 2023 by Castellano Hotel &Suites, Hotel Management
Dear Guest , We would like to thank you from heart for choosing our hotel for your holiday and for grading us with such excellence. Hope to have the chance to host you again . We send you all our best wishes! Kind Regards Castellano Hotel & Suites
by A verified traveler
Posted 18 Aug 2023
The family suite was breathtaking
Comment from Hotel Management
20 Aug 2023 by Castellano Hotel, Hotel Management
Dear Guest, Τhank you warmly for your excellent comment. It was our pleasure to be at your service. We look forward to hosting you again. Kind Regards, Castellano Hotel&Suites
by A verified traveler
Posted 22 Jul 2023
Comment from Hotel Management
17 Aug 2023 by Castellano Hotel, Hotel Management
Dear Guest,Thank you warmly for this excellent grade you gave us. We hope to have the chance to host you again soon. Kimd Regards,Castellano Hotel&Suites
by A verified traveler
Posted 24 Jun 2023
The staff was wonderful and the rooms were clean. It was centrally located. It was close to dining and shopping.
Comment from Hotel Management
24 Jun 2023 by Castellano Hotel&Suites, Hotel Management
Dear Guest, Thank you warmly for grading us with such greatness . We hope to see you soon and to have the honour to welcome you back and making your stay even more memorable. Kind Regards, Castellano Hotel&Suites
by A verified traveler
Posted 31 Oct 2022
