Ratings based on 140 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Wrentham
Posted 8 May 2024
Really liked this cave house hotel. The ocean view from our deck was incredibly beautiful. I find the food was acceptable but very pricy. The hotel charges extra local taxes even though we paid them via Expedia.
by A verified traveler from Charlotte
Posted 31 Mar 2024
This property is situated on a beautiful seafront, our room faced the vast sea and the old castle in the middle of the sea, an indescribable beauty that made our stay unforgettable. The surroundings are mountainous and watery with quiet side streets lined with many small sophisticated stores and restaurants. The tasty food and good wine plus the elegant street music in the evenings gave the town an air of ancient Greek elegance. The walks on the beach are so refreshing and it is a rare vacation spot.
by A verified traveler from Budgewoi
Posted 24 Sep 2023
The staff and service was excellent. The view from the room was beautiful. The breakfast was satisfactory. The staff were very, very helpful and friendly.
by A verified traveler
Posted 3 Sep 2023
Beautiful room, great view, wonderful staff! Highly recommend
by A verified traveler
Posted 15 Aug 2023
Great hotel and wonderful staff
by A verified traveler
Amazing spot in Naflio
Posted 11 Aug 2023 on HotelsWe arrived to the hotel and noticed that the pool is located in a different hotel which is from the same chain. As my son was before knee surgery and had difficulties to walk and a pool is necessary in this heat, we could change without extra charge to the Naflia Palace Hotel & Villas. It was amazing. The view, the relaxing atmosphere, the service was outstanding!
There is a problem with the Wifi and part of the hotel is closed and there is no gym, but we were happy and satisfied.
by A verified traveler
Posted 10 Aug 2023
by A verified traveler
Posted 26 Jul 2023
Front desk and all hotel staff were very friendly
Breakfast was great!
Only internet was weak in room
Highly recommended!
by A verified traveler
Posted 8 Jul 2023
Firstly, I have to comment on the outstanding staff, the customer service we received was exemplary. Opposite got off to a bad start with the room being below the required standard, this was quickly rectified and we couldn’t have wished for better service from the whole team?
What could be improved on significantly is the investment in finishes, equipment and modern basics such as good quality, high speed, Wi-Fi, upgraded, plumbing, and better decor within the hotel. The sister Hotel has a pool which can be used, the pool is a particularly modern kitchen and the root, on foot from the hotel is very unpleasant, a tunnel leading to 3 lifts to which are broken, was not fit for a hotel that has the opportunity to be amazing .
The views from the hotel are absolutely stunning and the Seaview room higher-ups strongly recommended, the breakfasts are basic but very appetising.
I’ll give the staff 10 out of 10 as they were magnificent throughout, I think the owner of the property and other properties in the area needs to reflect on keeping the property in line with the market , as there is a massive potential for this hotels to be world-class with the right investment
by A verified traveler
Posted 15 Mar 2023
Amazing location and view. The staff was lovely, though the hotel is showing some age. It's nice enough, but rooms and details are a bit run down. And FYI for those booking for a family: I reserved a "family suite" with a queen and two twin beds. The "queen" was two twins put together, and one of the "twins" was a small cot wedged into a very tiny room with a twin. It was fine for my 10 yr old, but would have been difficult for an older/larger child.
