Ratings based on 210 Verified Reviews
2.4 Room cleanliness
2.8 Service & staff
2.6 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Like the most of all
by A verified traveler
Posted 26 May 2024
Close to the airport and shops at Namaka.. heating watwr is not working property. At night water heating is not working at all. I suggest if water heating system be fixed
Comment from Hotel Management
27 May 2024 by Qiqi, Hotel Management
Thank you, Isaia for highlighting that you did not get any hot water during your stay. Our team is working on it - apparently, we are on solar - and lately, the evenings have been quite cold with an early sunset :( We are on the drawing board looking at how we can improve the supply. Vinaka!
by A verified traveler
Posted 24 May 2024
Good for a one or two night stay. Very close to airport, your taxi fare from airport to hotel should not be more than $5. Our room was very big. Beds were solid, which we liked.
Comment from Hotel Management
24 May 2024 by Qiqi, Hotel Management
Thank you Lilly for your review! Glad you found our rooms big and the beds solid!
by A verified traveler
Posted 18 May 2024
Done the booking for my mum. Room had a used toilet paper, no hand wash or soap for toilet,no remote for TV, no remote for air conditioning, no phone for room service or enquiries to reception. Had to ask for extra toilet paper and soap. It’s only one night surely all this should have been sorted out before hand.
by A verified traveler
Posted 16 May 2024
Need to have own restaurant
by A verified traveler
Posted 12 May 2024
When you moved in the bed from a sitting position to sleep, it would make a loud noise. Smelled like someone smoked in the car. Property was dirty
by A verified traveler
Posted 11 May 2024
Stay away from this place, everything is terrible
Comment from Hotel Management
11 May 2024 by Trans, Hotel Management
Bula Sootagaoaigafou! What is it that is terrible? Your brother checked our rooms before your arrival this morning! You have read other negative reviews, you still booked! Vinaka!
by A verified traveler
Posted 10 May 2024
I checked in, but the lights didn’t work in the room. It took 30 minutes to get moved to the room next door. The key was sitting on the counter, but the desk clerk was chatting on the phone and had me stand there, no other customers. The room was in eyeshot and no one had to clean it, I just patiently waited for no reason. I had to kill cockroach when I was in the room. The room definitely needed some repairs. Other than that, it was fine.
Comment from Hotel Management
10 May 2024 by Qiqi, Hotel Management
Bula Lauri! When you approached the counter, our staff was on a call with another customer and she did not acknowledge you..We are renovating the ground floor rooms and it was unfortunate that our carpenter had forgotten to turn back on the circuit board. Our sincere apologies Ma'am for the inconveniences caused at the start of your stay. Please allow us to redeem ourselves on your next visit. Thank you for your review, we have taken all points on board.
by A verified traveler
Posted 8 May 2024
by A verified traveler
Posted 6 May 2024
Upon arrival, I didn’t feel welcomed. But staff was able to check me in and provide me with information needed. In addition, they booked an early taxi to pick me up and drop me off at the airport at the rate of 10FJD. The taxi was on time and waiting outside the lobby when I appeared 5 mins earlier. The bedsheets are not clean as they have stains. Several lizards on the wall and as soon as the room is open, they entered the room as well. I only stayed there one night due to an early flight. It probably takes about 10 mins to walk to the airport terminals, but there are lots of cars and the streets don’t appear walkable.
