Ratings based on 238 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
Excellent service
Comment from Hotel Management
8 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed excellent service during your stay. Providing top-notch service is our priority, and we're glad we could meet your expectations. We hope to have the pleasure of welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 14 Apr 2024
Nothing unique. It was quiet
Comment from Hotel Management
15 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback. We're pleased to hear that you enjoyed the quiet atmosphere during your stay. While we aim to provide a comfortable and peaceful environment for all our guests, we understand your desire for a unique experience. We'll take your comments into consideration as we continue to improve our offerings. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Sincerely,Hotel Manager
by A verified traveler
Posted 12 Apr 2024
I stay here every time I come home to visit!! Love this older hotel!!!
Comment from Hotel Management
12 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,We're thrilled to hear that you choose our hotel every time you visit! Thank you for your loyalty and for appreciating the charm of our older establishment. We look forward to welcoming you back on your next trip home!Sincerely,Hotel Manager
by A verified traveler
Posted 16 Mar 2024
Front desk was very helpful when checking in
Comment from Hotel Management
17 Mar 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your kind words! We're thrilled to hear that our front desk team was able to assist you during check-in. Providing helpful and friendly service is our top priority, and we're delighted that we could make your experience a positive one. We hope to have the pleasure of hosting you again soon at our hotel.Sincerely,Hotel Manager
by A verified traveler
Posted 23 Feb 2024
Room was clean, the bed was comfortable.
Ice machine was not working, but that might be because it was off due to freezing temperatures.
Comment from Hotel Management
24 Feb 2024 by Hotel manager, Hotel Management
Dear Guest,Thank you for your review. We're glad to hear that you found your room clean and the bed comfortable during your stay. We apologize for any inconvenience regarding the ice machine not working, and you may be correct that it was temporarily disabled due to freezing temperatures.Your feedback helps us improve, and we appreciate your understanding. We hope to welcome you back for another pleasant stay soon.Sincerely,Hotel Manager
by A verified traveler
Posted 18 Feb 2024
I stay here every time I go home, it’s an older hotel but very clean, quiet, staff has always been friendly..I would choose this hotel over any fancy hotel any day!
Comment from Hotel Management
19 Feb 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for your loyalty and for choosing to stay with us each time you visit home. We're delighted to hear that you find our hotel to be clean, quiet, and that our staff has consistently provided friendly service. Your preference for our hotel over fancier options means a lot to us. We look forward to welcoming you back on your next visit.Sincerely,Hotel Manager
by A verified traveler from Cleburne
Posted 18 Jan 2024
The room was quiet and clean. The value of the property exceeded the cost per night. The only complaint I have is the cieling texture. Awfully ugly. I used to be a remodeler and i have never seen such an ugly texture. Other than that all is good.
Comment from Hotel Management
18 Jan 2024 by Hotel Manager , Hotel Management
Dear Tim,Thank you for your feedback. We're glad to hear you found the room quiet, clean, and of good value. We appreciate your honesty about the ceiling texture and will consider it for future improvements. We look forward to welcoming you back.Sincerely, Hotel Manager
by A verified traveler
Posted 6 Jan 2024 on Hotels
Did not stay there
Comment from Hotel Management
10 Jan 2024 by Hotel manager , Hotel Management
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
by A verified traveler
Posted 21 Dec 2023 on Hotels
Should not having smoked room any longer-smoker can do outside and the smell lingered forever. No Iron in the room and the towels were not white.
Comment from Hotel Management
22 Dec 2023 by Hotel Manager, Hotel Management
Dear Giang,We appreciate your feedback and apologize for any inconvenience during your stay. We value your input regarding smoking areas and will review our policies to enhance the overall experience. Additionally, we'll address the availability of irons in rooms and ensure our towels meet the highest standards. Your comments are crucial in our ongoing efforts to improve, and we hope to have the chance to welcome you back for a more satisfying stay.Sincerely,Hotel Manager
by A verified traveler
Older hotel
Posted 17 Dec 2023 on HotelsThis is an older hotel that has been refurbished. The room was clean and spacious. However, there was a spot in the ceiling in the shower that looked as though there had been a leak that was not repaired. There was no box of tissue at the vanity. For the price, there should be some type of continental breakfast offered. It was in a convenient location.
Comment from Hotel Management
17 Dec 2023 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review. We are pleased to hear you found our refurbished rooms clean and spacious, and appreciated the convenient location. We apologize for the spot in the shower ceiling; rest assured, we will address it promptly. Your feedback about the absence of a tissue box is noted, and we'll work to improve. We understand your expectations regarding breakfast and will evaluate our offerings. We appreciate your insights and hope to welcome you back for an improved experience.Sincerely, Hotel Manager
