Ratings based on 206 Verified Reviews

3.7 out of 5
82% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 16 Jun 2024
It was very clean, an older property but making upgrades. Safe location and close to SFA
Comment from Hotel Management
16 Jun 2024 by Jay, Hotel Management
"Thank you so much for taking the time to share your review! We're thrilled to hear that you found our property clean and appreciated the location, which is indeed close to Stephen F. Austin State University. We're also glad you noticed our efforts to make upgrades, as we're always looking for ways to improve and provide the best possible experience for our guests. We appreciate your feedback and hope to welcome you back again soon!"
5 out of 5
by A verified traveler from Richardson

Posted 15 Jun 2024
Comment from Hotel Management
16 Jun 2024 by Jay, Hotel Management
Thank you for staying with us and we appreciate your business.
2 out of 5
by A verified traveler

Posted 22 May 2024
Very outdated and very dirty and in desperate need of cleaning and updating. Nowhere near worth the money. This is a dump.
Comment from Hotel Management
22 May 2024 by Jay, Hotel Management
I apologize for the poor experience you had at our facility. We take feedback like this seriously and will work to address the cleanliness and updating issues as soon as possible. Thank you for bringing this to our attention.
4 out of 5
by A verified traveler

Posted 13 May 2024
My room was nice. Clean and comfortable.
Comment from Hotel Management
13 May 2024 by Jay, Hotel Management
Thank you for your review! We are glad to hear that you enjoyed your stay in our clean and comfortable room. We hope to welcome you back in the future.
5 out of 5
by A verified traveler

Posted 12 Mar 2024
Comment from Hotel Management
13 Mar 2024 by Jay , Hotel Management
Thank you for staying with us and we appreciate your feedback. Looking forward to seeing you soon.
5 out of 5
by A verified traveler

Posted 3 Mar 2024
Comment from Hotel Management
4 Mar 2024 by Jay , Hotel Management
Thank you for staying with us and we appreciate your feedback.
5 out of 5
by A verified traveler

Posted 4 Feb 2024 on Hotels
The room was very clean and it was a good stay
Comment from Hotel Management
5 Feb 2024 by Jay, Hotel Management
Thank you for staying with us and we appreciate your feedback.
5 out of 5
by A verified traveler

Posted 26 Jan 2024
Clean updated rooms. Quiet. Recommend
Comment from Hotel Management
26 Jan 2024 by Jay, Hotel Management
Thank you for sharing your comments regarding your recent stay. we appreciate your stay and hopefully see you soon for your next stay.
3 out of 5
by A verified traveler

Posted 17 Dec 2023
It was clean. Staff wasn’t pleasant
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Dec 2023