Ratings based on 74 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
The hotel is reasonably priced and the room has a very good view. The facility is showing some age, but clean and well ordered nonetheless. Driving would be more convenient than taking the public transport to reach the hotel.
by A verified traveler
Posted 4 May 2024
Property was clean and room was comfortable, other than there was no shower/bath in the room, which maybe we should have known, but were surprised by. There is a public bath/onsen on site with a lovely view over the ocean, but is not for everyone. Also no real food options nearby and the onsite restaurant seems to have limited availability.
by A verified traveler
Posted 12 Apr 2024
Traditional Japanese hotel.
by A verified traveler
Posted 14 Sep 2023
Great Staff
by A verified traveler
Posted 29 Aug 2023
As a foreigner in Japan, this felt as a true Japanese experience. Staff was very welcoming and rooms were clean, organized. You can sleep with the sound of the sea and wake up to see the sunrise from you window.
by A verified traveler
Posted 26 Nov 2019 on Travelocity
Has a nice outdoor Onsen with a view of the ocean.
by A verified traveler
Gem in Katsuura
Posted 24 Nov 2019 on HotelsThis was probably the most fabulous find in our entire 13 day trip to Japan. It is about a 15 minute walk from the JR Station, but it was very well taken care of, the employees were extremely friendly and helpful. The Onsen on premise was excellent and the meals served at the hotel were absolutely the BEST we had on the trip. I would highly suggest this hotel to anyone visiting Katsuura and to see the Nachi Taisha.
by A verified traveler
Posted 28 Oct 2019
by A verified traveler from Phoenix
Posted 20 Sep 2019
I was made to pay for two rooms when I tried to book only one. The first reservation did not go through (or so I thought) and I repeated the booking process. Within 24 hours, I realized I had two rooms in my name. I called Expedia immediately who could not (for some reason) cancel it, although the website said "free cancellation". They asked me to message the hotel directly. I messaged the hotel and I got a curt reply that my request was denied! So I paid an extra $140 for a room that I never used! The hotel itself was clean and comfortable, but certainly not worthy of the $280 that I ended up paying! Felt mostly let down by Expedia. Next time, I'll hesitate to book a room outside of USA through Expedia.
by A verified traveler
Good views and stunning onsen.
Posted 13 Sep 2019 on HotelsThe hotel was surprisingly nice. We had a room with a view which was stunning. There is no shower in the room which was concerning at first, but it was well worth the public onsen they have available in the hotel. The public onsen’s Are separated by gender and offer a stunning location to shower and bathe. Would recommend this hotel.
