Ratings based on 985 Verified Reviews

4.1 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Sep 2023
Great view, near the Archipelago Trail. Lots of amenities for adults and families.
Comment from Hotel Management
1 Nov 2023 by Naantali Spa Reception, Hotel Management
Hello Peter, thank you for your review. We're pleased to hear that you enjoyed your stay here and our amenities. Have a lovely fall and welcome back!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jun 2023
5 out of 5
by A verified traveler from Englewood

Posted 22 Jun 2023
Lovely older hotel near the water. Very much enjoyed the easy walk to town, delicious breakfast buffet and spa. The property is grand and well kept but a little older. We wish they would have had air conditioning but otherwise all was great!
Comment from Hotel Management
29 Jun 2023 by Naantali Spa & Hotel, Reception / Judit , Hotel Management
Thank you for the lovely feedback, we are happy to hear you enjoyed your stay. Have a lovely summer and welcome to Naantali again! Best regards
5 out of 5
by A verified traveler

Posted 20 Feb 2023 on Hotels
Comment from Hotel Management
27 Feb 2023 by Vastaanotto Jeanette, Hotel Management
Hei, Kiitos arvostelustasi ja tervetuloa uudelleen!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Oct 2022 on Hotels
4 out of 5
by A verified traveler

Posted 3 Oct 2022 on Hotels
Comment from Hotel Management
5 Oct 2022 by Naantali Spa Hotel, Hotel Management
Hei Nina, kiitos arvostelusta!Mukavaa syksyä ja tervetuloa uudelleen.Ystävällisin terveisin,Rita / vastaanoton vuoropäällikkö
4 out of 5
by A verified traveler

Posted 9 Jul 2022 on Hotels
Comment from Hotel Management
25 Jul 2022 by Naantalin kylpylä, Hotel Management
Hei Lisa, kiitos arvostelusta! Mukavaa huomata, että lomanne on sujunut hyvin. Hyvää kesän jatkoa teille. Ystävällisin terveisin, vastaanotto Naantalin Kylpylä
5 out of 5
by A verified traveler

Posted 2 Sep 2021 on Hotels
Nice and peaceful hotel in a very beautilful area and enviroment. Hotel was neat and tidy, but the condition was in some places, especially in the spa section, not so good and modern. Thai Garden was one of the best thai food experiences we've ever had so strong recommendation to that restaurant.
3 out of 5
by A verified traveler

Posted 2 Aug 2021 on Ebookers
Pros: room and the spa were nice and clean, breakfast and dinner were ok. Cons: not all all services were available - some bars and restaurants were closed or were open a very limited time. Check-in was tedious, people were forced to queue outside the building for a long time. Customers also had to pay for the parking.
Comment from Hotel Management
5 Aug 2021 by Eerika Rinne, Hotel Management
Hello, Sorry to hear that the check in queue took a long time. Unfortunately most people arrive at once, and despite our best efforts a queue forms, especially during the COVID pandemic when we need to keep distance. I hope your stay was otherwise a pleasant one. Kind regards Eerika Rinne Genreal Manager
2 out of 5
by A verified traveler

Posted 25 Jul 2021 on Hotels
Comment from Hotel Management
28 Jul 2021 by TK, Hotel Management
Thank you Natalia. Best wishes reception TK