Ratings based on 982 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Great front staff service and our room was nice and clean.
Comment from Hotel Management
14 May 2024 by Imani and Staff, Hotel Management
Dear Meaghan, Thank you for taking the time to let us know about your stay and we are glad you enjoyed your stay. We look forward to having you and your family again in the future when returning to the area. Again, thank you and most of all thank you for being our guest.
by A verified traveler
Posted 13 May 2024
Very reasonable price. Faoe accommodations & restaurant on site
Friendly staff.
Comment from Hotel Management
13 May 2024 by Robin & staff, Hotel Management
Mr. ShawnThank you so much for letting us know about your stay. We are glad to see that you enjoyed your stay and look forward to having you and your family again in the future.Thank you again and most of all thank you for being our guest. Your business is our pleasure.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
8 May 2024 by Imani and Staff, Hotel Management
Dear Adam, thank you for letting us know about your stay, we appreciate your valuable feedback. We are delighted you enjoyed your stay with us, we would love to have you and your family here with us again. Thank you for staying with us and most of all thank you for being our guest.
by A verified traveler from GORHAM
Posted 6 May 2024
Didn’t even stay the nights we booked. Area was sketchy and the hotels around it had music blaring and college kids on the balconies. Area was dodgy at best.
Comment from Hotel Management
7 May 2024 by Imani and Staff, Hotel Management
Dear Mason, Thank you for letting us know about your stay, we appreciate your feedback. We wish you told us about the issue before checking out so we could fix it for you. But we do apologize for the music next door. We hope you will give us a second chance by staying with us to enjoy our beautiful hotel. Thank you for booking with us.
by A verified traveler
Posted 3 May 2024
I told housekeeping and the front desk about a pill sitting to the right of our doorway inside of our room Swept and God knows how long. Then this is upon check-in. Before check-in, we was told that the room we selected had been freshly remodeled and that was a lie. I would have to pay 30 extra dollars to the front desk to get a renovated room. Not the end of the world and I’m not a complainer we go to take a shower and go to bed, there’s a big wad of black hair in the towels Strawberry blonde hair Definitely not mine. I will be glad to post pictures of everything, including the drink machine on the first floor that never worked. Or. No one coming to get that pill or clean Nor give us any fresh towels, we left this morning the towel with the big black hair still sitting in the same spot. It was when we got there. Did I forget to mention a half empty bottle of shampoo left in the bathroom and only one bottle of shampoo with two rooms it’s crazy. I had to go to the front desk and instead of apologize and her saying anything they give me four new bottles will never stay there again.
Comment from Hotel Management
6 May 2024 by Robin, GM, Hotel Management
ChristinaI've been calling to call you to speak with you, would you please call me back 843-448-1171Thank youRobin Tyler, GM
by A verified traveler
Posted 30 Apr 2024
First I want to sa how absolutely friendly all the staff was! From check in to check out, all of the employees we're friendly and happy!
The hotel lobby was nice and clean and has cute decor.
The room wasn't super clean, as it had stains in places on the furniture and lamp shades. It wasn't horrible though.
There is only one elevator for the building, so be prepared to wait while going down. Up never took too long. Overall I had no complaints and would definitely stay there again.
The pizzeria on the property had delicious wings, but I wouldn't recommend the chips and salsa. The chips were really stale.
Comment from Hotel Management
30 Apr 2024 by Robin & staff, Hotel Management
Mrs. TairaThank you so much for the taking the time to let us know about your stay. I do apologize for your room and elevator, I will speak with housekeeping immediately. Also I will speak to the owner of the pizzeria to let him know about the chips and salsa. We are glad you enjoyed your stay and we most definitely look forward to seeing you and your family again in the future. Again thank you and most of all thank you for being our guest. Your business is our pleasure.
by A verified traveler from Charlotte
Posted 28 Apr 2024
Good
Comment from Hotel Management
30 Apr 2024 by Robin & Staff, Hotel Management
Mr. SabarinathI appreciate you taking the time to let us know about your stay. We are glad you enjoyed your time with us and we look forward to having you and your family again in the future. Thank you again and most of all thank you for being our guest. Your business is our pleasure.
by A verified traveler from Adams Run
Posted 28 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Robin & staff, Hotel Management
DarcyThank you so much for taking the time to let us know about your stay. We are please to see that you enjoyed your stay and look forward to having you and your family again in the future. Thank you again and most of all thank you for being our guest. Your business is our pleasure.
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Robin and staff, Hotel Management
Mrs. KarinaThank you very much for taking the time to let us know about your stay. We are please to see that you enjoyed your stay and look forward to having you and your family again in the future. Thank you again and most of all thank you for being our guest. Your business is our pleasure.
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
27 Apr 2024 by Imani and Staff, Hotel Management
Dear Micheal, thank you for letting us know about your stay, we appreciate your valuable feedback. We are delighted you enjoyed your stay with us, we would love to have you and your family here with us again. Thank you for staying with us and most of all thank you for being our guest.
