Ratings based on 113 Verified Reviews
3.1 Room cleanliness
3.5 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Egg Harbor Twp
Posted 18 Mar 2024
Sofa had stains, beds were in rough condition sheets and pillows dirty. Bathroom not cleaned and no toilet paper. Got in late and Left after one night.
by A verified traveler
Posted 6 Nov 2023 on Hotels
by A verified traveler
Posted 7 Oct 2023
by A verified traveler
Posted 2 Oct 2023 on Hotels
Rooms were very clean good view had very good time there thanks
by A verified traveler
Last Minute stay
Posted 10 Sep 2023 on HotelsThe property is due for an overhaul, it's outdated, Fans have built up dust on them. Problems with water, but they did come deal wth that immediately. The woman I dealt wth wth my phone calls and texts,
was always in communication wth me, which is a great thing. The balcony was great though to sit there outside, enjoying the water.
by A verified traveler
Great View of the Ocean
Posted 12 Apr 2023 on HotelsOverall, we enjoyed our stay at the Palms condo, managed by Suites at the Beach. The pool was nice and warm, and access to the beach was excellent. The parking was across the street, but very convenient. The custodian was very helpful with what we needed.
We had one major problem. The previous visitors had peed all over the sofa bed. It was on the mattress, so we didn't smell it at first. I called the contact person and the custodian showed up right away to take away the mattress and spray down the sofa.
The sofa was then too wet to sit on, so we asked for towels and turned on the ceiling fan and went out for awhile.
Needless to say the sofa wasn't very comfortable after that.
The guy did all he could, but the contact never offered, or mentioned another sofa. Which leads me to think all that will be replaced is the mattress.
The previous visitors could have had the courtesy to let them know about the problem. It certainly was not fair to us, or the owners to put up with this.
by A verified traveler
Posted 20 Mar 2023
The property was really good. The hot tubs needed a little work they were not really hot. And the bed skirt was dirty.
by A verified traveler
Posted 24 Oct 2022 on Hotels
Comment from Hotel Management
25 Oct 2022 by SATB, Hotel Management
Thank you for your great review. We loved having you and look forward to you staying with us again !
by A verified traveler
Posted 15 Aug 2022 on Hotels
by A verified traveler
Posted 5 Jul 2022 on Travelocity
I have never stayed at such a narrow room. No ice anywhere. Laundry washer took $2 in quarters. Attendants were useless. And check in has you remembering 3 codes.
