Ratings based on 1,138 Verified Reviews
3.2 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 May 2024
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
4 May 2024 by Shelly , Hotel Management
Awesome and thanks Allysia!!
by A verified traveler
Posted 2 May 2024
Having the stage and live bands is so unique and a great perk of staying at the Sands. I will be back.
Comment from Hotel Management
4 May 2024 by Shelly , Hotel Management
Perfect and thanks for letting us know Gregory!!
by A verified traveler
Posted 1 May 2024
We liked the area the people were real friendly
Comment from Hotel Management
4 May 2024 by Shelly , Hotel Management
Great Reginald and thanks for letting us know.
by A verified traveler
Posted 30 Apr 2024
Room was outdated, i.e., painting, curtains etc, paint patches, the smallest TV ever, no room service, dirty/discolored shower curtain. Just awful.
Comment from Hotel Management
4 May 2024 by Shelly , Hotel Management
I'm so sorry Alicia to see the review and please know we are working to correct these downfalls. My sincerestapologies on behalf of our team.
by A verified traveler
Posted 30 Apr 2024
Have to love the live entertainment.
Comment from Hotel Management
1 May 2024 by Shelly , Hotel Management
Awesome and thanks so much for letting us know!!
by A verified traveler
Posted 29 Apr 2024
Love the entertainment on the property.
The Hotel was a little dated and could use some upgrading.
The resturant was good but breakfast was awful.
Comment from Hotel Management
30 Apr 2024 by Shelly , Hotel Management
Thanks for the review Adriana and sorry everything wasn't as expected for your visit. My apologies on behalf of our team.
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Shelly , Hotel Management
I'm so sorry Melissa to see the review and please know we are working to correct these downfalls. My sincerestapologies on behalf of our team.
by A verified traveler
Posted 28 Apr 2024
The property is dated, but nice (overall). The shower curtain in our room was spotted with mildew stains, the bathroom sink faucet seemed to leak across the counter a little when turned on, the faucet in the kitchenette dripped, the filter for the coffee maker wasn't clean, and the veneer on the walls of some of the passenger elevators was broken (or peeled away) in spots.
I'm glad we were. On the 11th floor because the restaurant/bar lounge on the 1st floor was LOUD. The patrons there partied hard every night; but everyone seemed to really be enjoying themselves and having fun.
I loved the easy access to the beach (onr can walk for miles. We even had a really nice view if the beach feont from our balcony.
The parking garage directly across from the resort/hotel is ancient and could stand to be replacrd in my opinion. The space is very constricted, and one would need to exercise care navigating it. Lastly, the elevator in the parking garage can be really slow. So if you're in pretty good shape, it may be more efficient taking the stairs.
Comment from Hotel Management
28 Apr 2024 by Shelly , Hotel Management
Thanks for the review Herman.
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
27 Apr 2024 by Shelly , Hotel Management
Thanks for the review.
