Ratings based on 2,209 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
by A verified traveler
Posted 2 May 2024
I had a great time. Staff was friendly, property was clean and location was fantastic! Close enough to what the area has to offer but not in the heart of the strip where it’s busiest.
by A verified traveler
Posted 30 Apr 2024
by A verified traveler
Posted 29 Apr 2024
Got a deal on a room for a night here. Although after fees wasn’t that great a deal.
Old, dated hotel. The room was rundown but clean, comfy bed. Kind of just got the ick from the minute I walked in the lobby. If you can afford an extra $100 def worth going to a courtyard etc instead.
Also wasn’t clear that the building on the ocean side was a special category. “Standard” room was in a building across the street.
by A verified traveler from Chas
Posted 29 Apr 2024
Will NEVER stay here again ! Check in was a nightmare and parking can be highly dangerous to your car as space is limited.
Would NEVER have gone in the pool. Bottom of pool is sand colored: water looked a dirty silver color.
Ocean snack bar was wonderful with a great and friendly manager.
Our room said a " ocean view "- laughable. If you hung far over the balcony, MAYBE you could see the ocean.
We have stayed in M.Beach many, many times over the years, and, this property , for the price, was ridiculous.
by A verified traveler
Posted 29 Apr 2024
Staff was very friendly and helpful! We enjoyed our stay and will be back :)
Comment from Hotel Management
30 Apr 2024 by Shay, Hotel Management
Hello Talia,Thank you for taking the time to leave us a rating! We're glad you enjoyed your stay overall, and found our staff to be friendly and helpful. If there's anything we can do to turn your next visit into a 5-star experience, please feel free to let us know. We appreciate your feedback!ShayGuest Services
by A verified traveler
Posted 29 Apr 2024
Wonderful experience breakfast was great definitely I’ll be coming back to stay again
Comment from Hotel Management
30 Apr 2024 by Shay, Hotel Management
Thank you Alberto for your feedback! We're delighted to hear that you enjoyed the breakfast service, and it's rewarding to know that you had a positive experience.If you have any specific suggestions or if there's anything else we can do to enhance your future stays, please feel free to let us know. We look forward to welcoming you back for another enjoyable visit!ShayGuest Services
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Shay, Hotel Management
Thank you Emily for your feedback. We regret to hear that your experience didn't meet your expectations. We truly value feedback from our guests as it helps us improve our services. If there's anything specific you'd like to share with us about your stay, please don't hesitate to reach out. We're committed to ensuring every guest has a great experience with us. We hope to be able to welcome you back soon!ShayGuest Services
by A verified traveler
Posted 28 Apr 2024
We arrived at 4:30 pm for check-in, but our room was not available for check-in until after 7pm. This was very inconvenient when traveling with young kids. Then, when we were able to finally check in, the room was on the 5th floor and the elevator was broken. So we had to haul all of our stuff up 5 flights of stairs. The service at the front deck was challenging as there was always a 30 min wait. Would not recommend due to these reasons.
by A verified traveler
Posted 28 Apr 2024
Loved how friendly everyone was, could use more of a variety for breakfast but other than that we loved our stay!
Comment from Hotel Management
30 Apr 2024 by Shay, Hotel Management
Hello Caitlyn,Thank you for taking the time to leave us a rating! We're glad you enjoyed your stay overall, and found our staff to be friendly and welcoming. If there's anything we can do to turn your next visit into a 5-star experience, please feel free to let us know. We appreciate your feedback!ShayGuest Services
