Ratings based on 1,183 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
Room looked like someone just woke up threw blankets on the bed and walked out. Carpet nasty. Nothing was cleaned.
by A verified traveler
Posted 25 Apr 2024
This place was disgusting. Do not stay here
by A verified traveler
Posted 21 Apr 2024
The property was under construction so some of the amenities were not accessible but the areas used were dirty and not kept up. The pool are was clean but over crowded. The room was clean but the sheets were dirty. Overall the hotel was ok but I wouldn’t go back.
by A verified traveler
Posted 21 Apr 2024
by A verified traveler from Cumming
Posted 19 Apr 2024
I had a great time with my family.
Comment from Hotel Management
19 Apr 2024 by Spencer M., Hotel Management
Ms. Maria that's great to hear that you and your family had a wonderful time! We would love to thank you for choosing Captain's Quarter Resort for your family's vacation and hoping to see you the near future.
by A verified traveler
Posted 18 Apr 2024
Loved the convenience of everything nearby and the staff was friendly
Comment from Hotel Management
19 Apr 2024 by Spencer M., Hotel Management
Miranda, thank you for taking the time to fill out the survey. We glad your stay was enjoyable, and everything was convenient. We are pleased to hear that I our staff was friendly and helpful. I will be sure to let them know.
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Spencer M., Hotel Management
Thank you so much. Any feedback to make our resort better is welcomed.
by A verified traveler
Posted 15 Apr 2024
My room needed updating. The bed was horrible to sleep in. The spread on the bed could’ve been warmer.
The tv very outdated.
Comment from Hotel Management
18 Apr 2024 by Spencer M., Hotel Management
Thank you for taking the to complete the survey. Your feedback is very important, and it help us to make Captain's Quarters better for our guest.
by A verified traveler
Posted 10 Apr 2024
The person at guest services lacked a lot of knowledge about the property as a whole, the sheets were dingy. Broken glass every where in the parking garage. LOUD uncontrollable guests!
Comment from Hotel Management
11 Apr 2024 by Spencer M., Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
Posted 8 Apr 2024
Only bad thing is that there is not enough parking
Comment from Hotel Management
11 Apr 2024 by Spencer M., Hotel Management
Thank you so much, Deidre. We are very pleased to see you enjoyed your stay at the Captain’s Quarters! Any feedback to make our resort better is welcomed. We are in the process of building more parking spaces.
