Ratings based on 29 Verified Reviews

3.7 out of 5
90% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 11 Mar 2024
I knew I wanted to snowboard at Lotte Arai Resort but I read that it was in a very small town and basically only the resort buildings so i picked this spot because they offered a free shuttle to the nearby mountains. (Not Lotte though its a 40 minute drive and I had to get a separate bus. It was very easy though and the owner was able to help me figure it all out. If you do that route bring cash, it costs 2,000 jpy one way). When I arrived from Tokyo it was a complete 360 in scenery. It was snowing, quiet, calm, almost deserted like feeling but so quaint. The property was really so amazing and felt like a traditional home/experience from the interior, the traditional breakfast they served, the tatami rooms with the floor beds and hot water for tea 24/7. And of course the onsen on site. They also provide robes and directions how to use the onsen. I have tattoo's and wasn't sure I would be able to have the experience and I'm so glad I stayed at the Kofuan because I was able to go 24/7 super early in the morning or late evening to avoid people out of respect. The area around Myoko Kogen is very remote though, not many restaurants, and the 7/11 in town is a short mile away. I would definitely come back here. I didn't mind not being near a lot of food because you can buy breakfast and dinner at the property plus there was a cute local grocery store across the street I was able to try new snacks and yummy fruits at.
4 out of 5
by A verified traveler

Posted 3 Nov 2023
We booked this for the traditional Japanese Lodge/Onsen experience and it did deliver. It is very basic living and only for those who want to experience the traditional stay and hospitality. I rated it good as it delivered what we expected. There are no creature comforts and you sleep on a traditional futon which was surprisingly comfortable. The staff are very accommodating, helpful and polite. The location is in a village so there are no places to go out.
4 out of 5
by A verified traveler

Posted 14 Feb 2020
Truly Japanese! The setting and the baths outstanding!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Aug 2019 on Hotels
5 out of 5
by A verified traveler

Posted 21 Feb 2019 on Hotels
Comment from Hotel Management
27 Feb 2019 by masa, Hotel Management
Thank you very much and we look forward to seeing you again.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Incredible stay!

Posted 5 Apr 2018 on Hotels
The host was great and everything was perfect!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted 21 Jan 2018
ok Japanese riyokan friendly stuff and very basic dinner/ breakfast. convenient for ski
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 May 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jan 2024 on Hotels
1 out of 5
by A verified traveler

Posted 12 Nov 2023
とても古く、戸の開け締めが困難でした。写真との差が激しくてびっくりしました