Ratings based on 22 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
2.9 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jan 2024
The room was large. The staff was helpful. The breakfast was a little disappointing but at least it was free
by A verified traveler
Posted 2 Jan 2023
Very great service. Room was cleaned fresh towels every day. Great area ski slope is a 5 minute walk away 10/10 recommend
by A verified traveler
Posted 24 Jan 2022
by A verified traveler
Posted 3 Jan 2022 on Hotels
by A verified traveler
Highly recommended!!!
Posted 3 Jan 2022 on HotelsSpacious and very clean!!! Friendly staff and close to everything.
by A verified traveler
Posted 1 Jan 2022
STAFF WAS VERY HELPFUL. CLEAN ROOM. THEY LET US USE THE DINING ROOM TO CELEBRATE NEW YEAR. STAFF WAS VERY FLEXIBLE.
by A verified traveler
Posted 1 Jan 2022
Very helpful and friendly staff
by A verified traveler
Posted 6 Jan 2021
Great staff! Very helpful! Lots of fun! Breakfast isn’t much but it’s better than nothing! :)
by A verified traveler from France
Posted 26 Feb 2019 on Hotels
by A verified traveler
Posted 30 Jan 2019
We were misdirected to the main madarao hotel then charged $75 to be picked up 60m away before we got there. Orher hotels many kms away took us home due to snow and bus was 1/4 price manny kms further. Meanwhile 3 hotel bus sat idle for next 4 days. Facilities were rundown. No safety rails on stairs to entry or ski store. Drying room heater turned off & foyer to conserve $. Underwhelming brealfast with occasional poor higeine. Requests made, nothing fixed in week multi room 10 pp group include no room heater, leaking toilet, not enough towels for persons booked to rooms, facilities nonexistant compared to claim on booking- infact no fridge, minibar, credit card facility, toiletries, crockery or, cutlery. The one vending machine out of order the whole week was only source of food or drink. Overall worse than a backpackers the locals avoid.
