Ratings based on 169 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Gainesville
Posted 14 Feb 2024
Everything is good
Comment from Hotel Management
17 Feb 2024 by Reception, Hotel Management
Thank you for your kind words. We appreciate your feedback and are pleased to hear that you were happy with everything. We strive to provide a memorable experience for each and every one of our guests and we are pleased that we were able to do so for you. Thank you for choosing us and we hope you will come back again soon.Reception
by A verified traveler
Two nights in the general area.
Posted 14 Jan 2024 on HotelsTwo nights spent to see the locale area & the room was ideal with two comfortable beds which ensured good nights' sleep. The room was latge enough & with minus 7 Celsius it was easy to have the required comfort. We will certainly use Zenitude in future though most are in the perpheral parts of France.
Comment from Hotel Management
15 Jan 2024 by Alexandre , Hotel Management
Dear James,Thank you very much for your lovely review, it is a thrill to read your satisfaction We hope to see you again in alsace :) Best regards,
by A verified traveler
Posted 31 Aug 2022
The staffs always give you a pleasant smile. You will enjoy your stay here.
Comment from Hotel Management
10 Oct 2022 by Tatyana, Hotel Management
Dear Guest, We thank you for your excellent comment and your very good rating.We are delighted that you were able to be pleasant and that it brightened up your stay,We look forward to welcoming you again,Sincerely,The reception
by A verified traveler
OK, but some room for easy improvement
Posted 25 Jun 2022 on HotelsSpacious room quite well equipped.
Communication around checkin times should be reviewed as some info says 8PM and some info 7PM. The correct appared to be 7PM.
Drying some water spill from the floor left a quite dirty towel, so I guess cleaning could be better in some areas. But all in all an ok+ impression.
Comment from Hotel Management
2 Jul 2022 by Réception, Hotel Management
Dear client,
Thank you for your positive feedback.
We are trying to improve every aspect of your stay everyday.
Sincerely,
Reception
by A verified traveler from Sheffield, UK
Posted 27 Feb 2020
Very well equipped, comfortable, clean, friendly staff, good location and very reasonably priced.
by A verified traveler
Posted 2 Dec 2019 on Hotels
Comment from Hotel Management
6 Dec 2019 by Alexandre , Hotel Management
Bonjour,
Merci pour votre retour,
Cordialement,
Recommended
for Everyoneby A verified traveler
Nice place
Posted 16 Jan 2017 on Orbitz
Pros: Good location and clean
We spent one night at this place and it was clean and confortable.
by Kazuyuki from Leuven, Belgium
Ideal apartment for family to visit Alsace towns
Posted 6 Jun 2016 on HotelsThe room was clean, large enough for a family with 2kids. Location is a bit far from center of Strasbourg, but a large supermarket is in 5min by car. Instead, it is ideal location if you visit some small towns in Alsace by car.
Only the thing is, the boiler tank in a room is not so large. We did not realize it at the first night, and my wife got just cold water.
by d from uk
good facilities
Posted 2 Jul 2014 on HotelsBetter than a hotel room as you have fridge, microwave etc. the only downside is that you have to order breakfast the evening before, so if you arrive late you cannot have breakfast.
by A verified traveler
Posted 11 Jun 2014 on Hotels