Ratings based on 150 Verified Reviews

4.3 out of 5
95% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jun 2023
3 out of 5
by A verified traveler from Winterthur

Posted 21 Jun 2022 on Ebookers
Ich kam an und alles war verschlossen. Der Telefonservice war sehr nett. Das Haus war verlassen, der Gemeinschaftsraum muffig und verlassen, mein Zimmer dunkel und stickig. Alles in allem einfach eher wie ein einfaches Zimmer in einem einfachen Seminarhaus mit entsprechenden Preisen.
5 out of 5
by A verified traveler

Great hotel, location, room, etc all good

Posted 23 May 2022 on Hotels
Good friendly communication before arriving. We didn't see any staff on site as we arrived late on a Saturday and only stayed the one night and checked out early, but we had no issues using a code to collect our key and locating our room. I was very impressed with the room, it was a good size, quiet so we slept well, very clean, great shower, everything we needed in the room (kettle, coffee/tea, hairdryer, bottled water, information etc). The location was perfect for us, we were running the half marathon, and it was easy to park at the hotel, stay the night, get up early and take the tram directly into Basel centre, the tram stop is only a 2 minute walk away from the hotel, and it was easy to get the number 14 tram directly into the city center in only 15 minutes.
4 out of 5
by A verified traveler

Serene and calm with great gym facilities

Posted 7 Oct 2021 on Hotels
Nice gem of a hidden spot
2 out of 5
by A verified traveler

Posted 10 Sep 2021
Wifi is a Problem
Comment from Hotel Management
13 Sep 2021 by Thomas Heimberg, Hotel Management
Dear Hamzaa We are sorry to hear that your WiFi posed a problem or did not work properly. Could you let us know what the problem exactly was? Please address your feedback to me personally at thomas.heimberg@coop.ch. We regret that we were not able to help you during your stay, for example via the emergency number that is listed on the phone in your room. Looking forward to hearing from you personally, best regards, Thomas Heimberg Director
5 out of 5
by A verified traveler

Would go back a second time

Posted 6 Jun 2021 on Hotels
Lovely staff, amazing park and very comfortable room with well planned space and my favourite: a kettle.
Comment from Hotel Management
2 Jul 2021 by Thomas Heimberg, Hotel Management
Dear guest, thank you for this short but thoroughly positive review - we hope that you come back soon :-) Best regards, Thomas Heimberg, Director
5 out of 5
by A verified traveler from Santo Domingo, Rep. Don.

Posted 18 Sep 2019
Is an excellent offer: near the train station and a very tranquility place.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jul 2019
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jul 2019 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jul 2019
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