Ratings based on 160 Verified Reviews

4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 31 Jan 2024 on Wotif
Comment from Hotel Management
6 May 2024 by waza, Hotel Management
thanks for your stay
1 out of 5
by A verified traveler

Posted 2 Dec 2023
Absolutely horrible experience. Rooms are old, dated and in desperate need of renovation. Bathroom looked dirty. Not enough pillows. Someone used internal phones to ring our room at 11pm snd 5am (feel it was a wake up call that had not been deactivated). Electric blanket on bed when it was 33 degrees outside. Don’t stay here. Staff was not helpful when we complained.
4 out of 5
by A verified traveler

Posted 24 Oct 2023 on Lastminute
Comment from Hotel Management
27 Nov 2023 by waza, Hotel Management
thanks for your feedback
3 out of 5
by A verified traveler

Posted 19 Oct 2023 on Wotif
Pool not operational
Comment from Hotel Management
27 Nov 2023 by waza, Hotel Management
Sorry for inconvenience, It's all fixed up . Hope you like if stay next time .
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Aug 2023 on Hotels
4 out of 5
by A verified traveler

Posted 15 Aug 2023 on Hotels
My stay as only one night this time the room, service were fine. I do think the maintenance of the gardens and pool area could be a lot better. It has been a few months since my last visit and I don’t think the weeding has been done in months. Also flowers may help. But I will still continue to stay each time I’m in town. Thank you.
2 out of 5
by A verified traveler

Posted 12 Aug 2023 on Wotif
Not maintained.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jun 2023 on Hotels
4 out of 5
by A verified traveler

Posted 14 May 2023 on Wotif
Could not fault the staff, very attentive and prompt to our 2 requests. Beds super comfortable, we had an apartment and living space was fabulous, clean and comfortable couch, lovely dining table, lovely hardwood flooring. Bathroom recently renovated. A few more renovations and it would be perfect. Kitchen needed some updating and repairs, but the bathroom towel rail was replaced during our stay so management are responsive. The older A/C was a bit noisy, but it kept me warm. Overall there are some improvements required but with responsive staff and management I’d say the work required will happen.
3 out of 5
by A verified traveler

Posted 28 Dec 2022 on Wotif
The rooms are a good size & clean, soft bed. Check in times are stated so receiving a phone call 30 mins after check in time started to ask where I was confused me. I was staying a few days, all good, but the day before check out I received another phone call to ask if I’m checking out & what time.. really not needed & interfered with my personal time with my family.