Ratings based on 34 Verified Reviews

3.3 out of 5
75% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 26 Oct 2023
Comment from Hotel Management
29 Oct 2023 by Sterling Mussoorie, Hotel Management
Dear GauravWe apologize for falling short of your expectations and for any inconvenience you experienced. Your feedback is essential, and we take it seriously. We would appreciate the opportunity to learn more about your concerns. Please contact our customer support team to discuss your specific issues in detail. We're committed to making improvements based on your valuable input.Warm regards,The Sterling Holidays Team
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jun 2022 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jun 2022 on Hotels
4 out of 5
by A verified traveler

Posted 23 Feb 2021 on Hotels
Overall stay was good, property location is good. However, they do not serve alcohol. Also, at check-in, we were told that for our booked room category (suit with mountain view) we will have to take about 150 stairs, which is almost egual to 9 floors, so we had to compromise on view /location of room, which probably was a lower category room. Further, while using lift I lost my way and they do not have sufficient direction board to help customers find way!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Mar 2020
4 out of 5
by A verified traveler from Mumbai

This traveler left a rating score only Posted 25 Aug 2019 on Hotels
3 out of 5
by A verified traveler from Buffalo, NY

Posted 23 Mar 2019
The views are wonderful and the food is good. However, beware that the rooms are quite different than what is shown on Expedia’s website- dingy interiors, marks on the walls, mold in the bathrooms, etc.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Feb 2019
4 out of 5
by A verified traveler from Singapore

Posted 28 Dec 2018
Great views but little far from Mall road. The food is good with a lots of vegetarian options.
2 out of 5
by A verified traveler from New delhi

Posted 7 Nov 2018
It was quite unexpected that the cleanliness was very poor. Dirty fan, bedding,washroom... it all added to my dismay. A very poor experience for a name like Sterling
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