Ratings based on 20 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2023
Beautiful property with amazing views! We had a very comfortable stay and really enjoyed the good food and weather ☺️ the only downside was the WiFi was slightly unreliable so be prepared for that.
Comment from Hotel Management
20 Jun 2023 by Manager, Hotel Management
Dear Guest, thank you very much for taking the time to share your valuable feedback. We are very happy to note that you enjoyed your stay with us. We would be happy to have your stay with us whenever you decide your next trip.
by A verified traveler
Posted 28 Aug 2022
Very nice property with super courteous staff and services
Comment from Hotel Management
9 Feb 2023 by Manager, Hotel Management
Dear Guest, thank you very much for taking the time to share your valuable feedback. We are very happy to note that you enjoyed your stay with us. We would be happy to have your stay with us whenever you decide your next trip.
by A verified traveler
Amazing Stay
Posted 17 Feb 2020 on HotelsLocation and Service is very good. Must try the Jacuzzi. But room could have been more cleaned
Comment from Hotel Management
9 Feb 2023 by Manager, Hotel Management
Dear Guest, thank you very much for taking the time to share your valuable feedback. We are very happy to note that you enjoyed your stay with us. We would be happy to have your stay with us whenever you decide your next trip.
by A verified traveler
Posted 12 Nov 2019 on Hotels
The staff was very courteous and went out of the way to please.
The Hotel was well maintained and host of activities for children.
Comment from Hotel Management
9 Feb 2023 by Manager, Hotel Management
Dear Guest, thank you very much for taking the time to share your valuable feedback. We are very happy to note that you enjoyed your stay with us. We would be happy to have your stay with us whenever you decide your next trip.
by A verified traveler
Posted 30 Jul 2019 on Hotels
Comment from Hotel Management
9 Feb 2023 by Manager, Hotel Management
Dear Guest, thank you very much for taking the time to share your valuable feedback. I regret to hear about the disappointing service you received during your stay. We will review your comment internally and identify the areas that need improvement and assure you that this matter is being looked into. I sincerely hope that you will grant us another opportunity in the future to extend our true and warm hospitality to you. Please feel free to let us know if we can be of any other assistance. Thank you and have a great day!
by A verified traveler
Not So Royal ...
Posted 4 Apr 2019 on HotelsOn arrival we found that the reservation made thru Hotels.com was missing. Hotel could not find it in their system. I showed them confirmed email and later after about half an hour we were given a new booking. The room which we requested was not available and we were put into a room with no outside view. Just imagine you sitting on a hill in 4.5 star resort and all you have a wall to look at. We were promised a new room next night but nothing was done. Staff was polite to talk to but of no real help. Dining was okay but the restaurant had no heating and it was real cold. Hotel does not serve drinks because they have no liquor license. There is no facility or discounted rate for drivers (almost all other hotels have space available for drivers as courtesy).
Comment from Hotel Management
9 Feb 2023 by Manager, Hotel Management
Dear Guest, thank you very much for taking the time to share your valuable feedback. I regret to hear about the disappointing service you received during your stay. We will review your comment internally and identify the areas that need improvement and assure you that this matter is being looked into. I sincerely hope that you will grant us another opportunity in the future to extend our true and warm hospitality to you. Please feel free to let us know if we can be of any other assistance. Thank you and have a great day!
by A verified traveler
Posted 22 Feb 2019
It was nice
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Comment from Hotel Management
9 Feb 2023 by Manager, Hotel Management
Dear Guest, thank you very much for taking the time to share your valuable feedback. We are very happy to note that you enjoyed your stay with us. We would be happy to have your stay with us whenever you decide your next trip.
by A verified traveler from Daressalaam, tz
Posted 11 Feb 2019
The rooms are reasonably priced for what they are, but the wifi didnt work, and the heating was on and off.
Comment from Hotel Management
9 Feb 2023 by Manager, Hotel Management
Dear Guest, thank you very much for taking the time to share your valuable feedback. We are very happy to note that you enjoyed your stay with us. We would be happy to have your stay with us whenever you decide your next trip.
by A verified traveler
Posted 28 Dec 2018 on Hotels
Room was comfortable, staff was courteous, Coffee Machine not working, Food was average.
Comment from Hotel Management
9 Feb 2023 by Manager, Hotel Management
Dear Guest, thank you very much for taking the time to share your valuable feedback. We are very happy to note that you enjoyed your stay with us. We would be happy to have your stay with us whenever you decide your next trip.
by A verified traveler from india
Not a good hotel to stay
Posted 28 May 2017
Pros: Nothing except for its location and scenic beauty from hotel which we did not get chance as were offered a bad view room
Cons: All linens need to changed special towels need replacement
Location: Location good But if you are given dead room then no view.
The hotel may have better room , but we were given a bad room on 2nd floor by the staff..though we had booked an executive room. Inspite of our request to change give better room the staff did not hear us.
The room was noisy with no view.. Bed sheets seems not changed from previous stay...towels were old and ragged...breakfast though elaborate the service was very slow and the chef looks unexperienced
overall not a nice stay and would not recommend....
Comment from Hotel Management
9 Feb 2023 by Manager, Hotel Management
Dear Guest, thank you very much for taking the time to share your valuable feedback. I regret to hear about the disappointing service you received during your stay. We will review your comment internally and identify the areas that need improvement and assure you that this matter is being looked into. I sincerely hope that you will grant us another opportunity in the future to extend our true and warm hospitality to you. Please feel free to let us know if we can be of any other assistance. Thank you and have a great day!
