Ratings based on 853 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
7 May 2024 by Maggie, Hotel Management
Thank you for your 5-star review Andres. We look forward to welcoming you back to Muskoka soon!
by A verified traveler from Whitby
Posted 4 May 2024
Comment from Hotel Management
7 May 2024 by Maggie, Hotel Management
Thank you for your 5-star review Sookie. We look forward to welcoming you back to Muskoka soon.
by A verified traveler
Posted 26 Apr 2024
Just u had to eat wats in there restaurant nothing around
Comment from Hotel Management
29 Apr 2024 by ., Hotel Management
We appreciate you taking the time to share your feedback with us. We're sorry to hear that the food choices didn't meet your expectations and that you found our location too remote. Your comments are valuable to us as we strive to continuously improve our services and amenities. We'll certainly take your feedback into consideration as we work to enhance the overall guest experience. If you decide to stay with us again in the future, please don't hesitate to reach out to our team, and we'll do our best to ensure your stay exceeds your expectations.
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
29 Apr 2024 by ., Hotel Management
Thank you so much for choosing to stay with us at the JW Marriott Muskoka! We're thrilled to hear that you had a fantastic experience during your visit. Our team works hard to ensure that every guest feels welcomed and well taken care of, so it's incredibly rewarding to receive such positive feedback. We can't wait to welcome you back for another wonderful stay in the future!
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
19 Apr 2024 by ., Hotel Management
Thank you for awarding us a perfect 5 out of 5 rating! We're thrilled to hear that you had such a wonderful experience during your stay with us. Ensuring that our guests have a comfortable and enjoyable stay is our top priority, and it's fantastic to know that we succeeded in meeting your expectations. We look forward to the pleasure of welcoming you back for another fantastic stay soon!
by A verified traveler
Posted 15 Apr 2024
Excellent!
Comment from Hotel Management
17 Apr 2024 by ., Hotel Management
Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations.We truly appreciate your support and hope to have the pleasure of welcoming you back again soon. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know. Wishing you all the best until we meet again!
by A verified traveler
Posted 14 Apr 2024
Very comfortable and staff friendly. Nice for kids end family
Comment from Hotel Management
19 Apr 2024 by ., Hotel Management
We're thrilled to hear that you had a wonderful experience with us! Your kind words mean the world to us. We can't wait to welcome you back soon for another unforgettable stay. If there is anything we can do to improve your next experience please do not hesitate to reach out to us.
by A verified traveler
Posted 7 Apr 2024
Beautiful property.
Comment from Hotel Management
8 Apr 2024 by ., Hotel Management
Thank you for sharing your recent experience at our resort! We are pleased to hear that you had such a wonderful stay with us.At the JW Marriott Muskoka, we strive to provide every guest with an unforgettable experience, and it's incredibly rewarding to know that we succeeded in making your visit enjoyable.We look forward to the opportunity to welcome you back for another fantastic stay in the future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to reach out.
by A verified traveler
Posted 7 Apr 2024
It was wonderful
Comment from Hotel Management
8 Apr 2024 by ., Hotel Management
Dear Fabiola, Thank you for taking the time to share your recent experience at JW Marriott Muskoka! We are absolutely thrilled to hear that your stay with us exceeded your expectations. We can't wait to welcome you back to JW Marriott Muskoka for another incredible stay in the near future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know. The Team at JW Marriott Muskoka
by A verified traveler
Posted 6 Apr 2024
Comment from Hotel Management
8 Apr 2024 by ., Hotel Management
Thank you so much for taking the time to share your positive experience at the JW Marriott Muskoka! We are thrilled to hear that you thoroughly enjoyed your stay with us.Providing exceptional service and creating memorable experiences for our guests is our top priority, and it's truly rewarding to know that we succeeded in making your visit a pleasant one.We appreciate your kind words and hope to have the pleasure of welcoming you back to our resort in the near future. If there is anything more we can do to enhance your next stay, please don't hesitate to let us know.
