Ratings based on 160 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
14 May 2024 by Sophia CSR, Hotel Management
Hi Minoo,Thank you for taking the time to leave us a positive 4-star review! We're thrilled that you had a great experience with us. If you have any specific areas where you think we could improve or any suggestions to offer, please don't hesitate to share them. Your valuable feedback is instrumental in our ongoing efforts to enhance our services. We sincerely appreciate your choice to stay with us!
by A verified traveler
Posted 6 May 2024
Staff friendly and helpful. Rooms comfortable and clean. Close to restaurants.
Comment from Hotel Management
9 May 2024 by Sophia CSR, Hotel Management
Hi Patricia,Thank you for your kind words! We're delighted to hear that you found our staff friendly and helpful and that you enjoyed the comfort and cleanliness of our rooms. Our convenient location near restaurants adds to the overall experience. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay.
by A verified traveler
Posted 3 May 2024
Really great staff and incredible room!
Comment from Hotel Management
5 May 2024 by Sophia CSR, Hotel Management
Hi Malakai,Your 5-star review is greatly appreciated. We thank you for recognizing the service of our staff and the overall cleanliness of the hotel. Our team take pride in reviews like this as it is a testament to our guest’s satisfaction! We sure will strive for the best. Our team look forward to serving you again here.
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Sophia CSR, Hotel Management
Hi Tara,Thank you for staying with us. Guest satisfaction is our number one objective, we appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
14 May 2024 by Sophia CSR, Hotel Management
Hi Erin,It is apparent from your rating that you did not enjoy your experience with us. We are sorry for all our shortcomings. However, we would like to know from you about the areas where improvement is needed. Please feel free to give your comments and suggestions. We hope to provide you with a flawless experience in the future!
by A verified traveler from Linn
Posted 12 Apr 2024
Very nice! Clean, smells good, spacious rooms, great kitchen areas. Loved it!
Comment from Hotel Management
15 Apr 2024 by Sophia CSR, Hotel Management
Hi Andrea,We greatly appreciate your kind words and positive feedback! Maintaining cleanliness and freshness is fundamental to our commitment to excellence. We take pride in providing spacious rooms and well-equipped kitchen areas for our guests' comfort and convenience. Thank you for choosing us, and we look forward to exceeding your expectations on your next visit!
by A verified traveler
Posted 10 Apr 2024
Easy access to room upon parking and entrance to hotel and elevator. The downside was the water pressure in the shower was very weak. Other than that, it was a very pleasant stay and the staff all carry helpful, friendly and professional.
Comment from Hotel Management
10 Apr 2024 by Sophia CSR, Hotel Management
Hi Larry,We're pleased to hear that you found our hotel easy to access and that you had a pleasant stay overall. However, we apologize for the inconvenience with the water pressure in the shower. Your feedback is appreciated, and we'll address this issue promptly to ensure a better experience for future guests. Thank you for recognizing our helpful, friendly, and professional staff. We hope to welcome you back for another enjoyable stay in the future!
by A verified traveler
Posted 4 Apr 2024
Comment from Hotel Management
5 Apr 2024 by Sophia CSR, Hotel Management
Hi Christopher,It was a pleasure having you as our guest at our property. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
3 Apr 2024 by Sophia CSR, Hotel Management
Hi Bonnie,Thank you for staying with us. Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
by A verified traveler
Posted 27 Mar 2024
Very clean and friendly staff
Comment from Hotel Management
28 Mar 2024 by Sophia CSR, Hotel Management
Hi Taylor,Your 5-star review is greatly appreciated. We thank you for recognizing the service of our staff and the overall cleanliness of the hotel. Our team takes pride in reviews like this as it is a testament to our guest’s satisfaction! We sure will strive for the best. Our team looks forward to serving you again here.
