Ratings based on 192 Verified Reviews

3.5 out of 5
87% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from maadi

Posted 2 Jun 2023
It was overall nice experience and nice staff especially the Italian receptionist was very helpful and nice
Comment from Hotel Management
4 Jun 2023 by Sabina Kola, Front Office Manager, Hotel Management
Dear Haitham,Thank you so much for your kind appreciation.Grateful to have such amazing support from our guests.Hope to see you again very soon.Best Regards
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Feb 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Feb 2023 on Hotels
2 out of 5
by A verified traveler

Posted 27 Jan 2023
Property was located in good area, close to several malls and shopping areas Rooms very small, hard to move around. Poor management, first day I arrived used sink ,it was plugged, hardly drained, brought it to their attention, nothing happened. TV did not work the whole duration of stay. They didn't care about these issues. Will not stay here again.
4 out of 5
by A verified traveler

Posted 11 Jun 2022 on Hotels
Comment from Hotel Management
13 Jun 2022 by Sabina Kola, Front Office Manager, Hotel Management
Dear Valued Guest, Thank you for your rating about your experience with us. Our team is looking forward to welcome you back at Ibis Muscat. Best Regards
5 out of 5
by A verified traveler

Posted 26 May 2022 on Hotels
Comment from Hotel Management
29 May 2022 by Sabina Kola, Front Office Manager, Hotel Management
Dear Mohamed, Thank you so much for sharing such a great rating. Hope to see you very soon. Best Regards,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Mar 2022
5 out of 5
by A verified traveler

Muscat Ibis

Posted 21 Jan 2022 on Hotels
It was very clean and comfortable, the reception staff were extremely helpful and very efficient.They will print boarding passes etc for you. Breakfast was very good and very reasonable, again the staff were extremely nice. It had very good free wifi. There was always a normal taxi waiting outside. It is a 3 minute walk to a hospital/clinic that does PCR Testing (c£36) and it is about a 5 minute walk to a very big shopping mall. The electric plugs are standard UK plugs everywhere in Oman. There are a cluster of shops 5 mins away that include local restaurants, coffee shops, McDonalds, Burger King and a Shell petrol station that has a supermarket attached. All Shell petrol stations in Oman seem to have a McDonalds and a supermarket attached. They also seem to have an ATM nearby as does the one near the Ibis. I would not hesitate to stay at the Muscat Ibis again. There were no bad points on my trip.
Comment from Hotel Management
23 Jan 2022 by Sabina Kola, Front Office Manager, Hotel Management
Dear William, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read your kind appreciation. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Best Regards
3 out of 5
by A verified traveler

Posted 22 Nov 2021 on Hotels
Comment from Hotel Management
22 Nov 2021 by Sabina Kola, Front Office Manager, Hotel Management
Dear Askin, Thank you for sharing your rating about your stay with us. We look forward to welcome you back soon. Best Regards
4 out of 5
by A verified traveler

Posted 17 Nov 2021 on Hotels
Comment from Hotel Management
22 Nov 2021 by Sabina Kola, Front Office Manager, Hotel Management
Dear Srinivas, Thank you for sharing your rating about your stay with us. We look forward to welcome you back soon. Best Regards
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