Ratings based on 645 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
The pictures were not accurate for this location. In person it looks like a run down, roach motel. I paid $400 for two rooms and these rooms were not worth this price. Both rooms smelt of rotten eggs and one room had damage from where the door had been kicked in. The breakfast was horrible and staff complained of him being 1 of 2 employees. I do not recommend anyone booking this hotel for $200 per night. At best, it’s work $50.
by A verified traveler
Posted 12 Jun 2024
Pleasantly surprised. Great breakfast, clean rooms.
by A verified traveler
Posted 8 Jun 2024
Property exceeded my expectations which weren’t high considering it’s a motel. Check in via kiosk was super easy and efficient, I’ll take that over a slow check in person any day. Room was clean and ample space with 3 whole beds plus a sofa in the “family room.” Bathroom was tiny, but water was good, two sinks also. Area around the hotel was very quaint and cute. Motel had a playground for the kids! Couldn’t ask for better in this very desolate part of South Dakota.
by A verified traveler
Posted 7 Jun 2024
Loved the location. Easy access to the interstate. Rooms were clean
by A verified traveler from Phoenix
Posted 28 May 2024
Property was very clean but little amenities close by
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 27 May 2024
Very well kept and clean
by A verified traveler
Posted 26 May 2024
I was not impressed with our room. It was very odd not having staff on site during check in. Not a very personable experience. The breakfast was half empty.
by A verified traveler
Posted 26 May 2024
This was a nice place to stop for one night while we were on the road for a long time. Check in had a kiosk only. The room was small and clean. It was outdated but did the job for one night. The town and area around it felt like a ghost town which felt a little unsettling so we locked the doors and stayed safely indoors at night. Breakfast was good.
by A verified traveler
Posted 21 May 2024
Comfort
Comment from Hotel Management
25 May 2024 by DJP, Hotel Management
Dear Timofey,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at Best Western Grahams.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Jerica PatelGeneral ManagerBest Western Graham's
