Ratings based on 351 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Mar 2024
This property is amazing. My family loved everything about this place. The view was amazing, the location is amazing, the staff were amazing. Everything about this stay was amazing.
Comment from Hotel Management
22 Mar 2024 by Gian, Hotel Management
Dear Arthur w,thank you for taking the time to write to us after your holiday with us!We are very pleased that you had a positive experience, our staff is committed at all times!We greet you now from Muralto wishing you a beautiful spring!Until next time!the team of albrego La Palma aua Lac
by A verified traveler
Posted 26 Aug 2023 on Hotels
by A verified traveler
average
Posted 21 Aug 2023 on Hotelsby A verified traveler
Posted 5 Aug 2023
by A verified traveler
Posted 28 Feb 2023
I wanted to take a moment to express my deepest appreciation for the outstanding experience I had during my recent stay at your hotel. I cannot emphasize enough how impressed I was with the exceptional level of service provided by your staff.
The reception staff were absolutely phenomenal, going above and beyond to ensure that my check-in was seamless and stress-free. Their welcoming demeanour and willingness to assist with any and all inquiries was greatly appreciated, and truly set the tone for a wonderful stay.
I must also commend the breakfast staff for their attentive service and delightful personalities. They consistently went out of their way to ensure that I was well taken care of, and their kind gestures did not go unnoticed.
The rooms were nothing short of magnificent. The cleanliness was impeccable, and the view of Lake Locarno from my balcony was simply breathtaking. I felt as though I was living in a dream world throughout my entire stay, and I cannot thank your team enough for making it such a memorable experience.
In conclusion, I would highly recommend Hotel La Palma Au Lac to anyone looking for a luxurious and memorable stay in Locarno. Thank you again for your exceptional hospitality, and I look forward to returning to your hotel in the near future.
Warmest regards,
Ahmad Al Ali
Comment from Hotel Management
5 Mar 2023 by Hotel La Palma au Lac , Hotel Management
Dear Mr Ahmad,we were delighted to read your wonderful review for which we sincerely thank you.We have passed your extremely positive review on to every department in our hotel and the smiles on the faces of our staff mean everything: the efforts made to ensure your pleasant stay have paid off. It is precisely for this reason that we never tire of striving: the energy of a satisfied guest feeds the souls of each and every one of us.Always remaining true to our principles of hospitality and looking forward to welcoming you in the future, we cordially greet you from sunny Muralto!Cordially,
by A verified traveler from Cham
Posted 19 Sep 2022
Very friendly and helpful staff. Good breakfast. Room had direct access to spa terrace which was great.
Comment from Hotel Management
2 Oct 2022 by Diana Dimitrova Front Office Manager, Hotel Management
Dear Guest,Thank you for your kind words describing your experience in La Palma au Lac.It was our pleasure to have you as our guest.Looking forward to welcoming you soon again,We send you our best regards from sunny Locarno.
by A verified traveler
Posted 14 Sep 2022 on Hotels
Comment from Hotel Management
2 Oct 2022 by Diana Dimitrova Front Office Manager, Hotel Management
Lieber Gast,Herzlichen Dank für Ihre tolle Bewertung.Sie sind immer wieder willkommen in unserem Haus.Liebe Grüsse aus Locarno
by A verified traveler
Just stay here
Posted 17 Aug 2022 on HotelsThis hotel exudes a pleasant vibe. It looks nice, and it is nice. The people are nice, especially the reception. They upgraded us. It’s just one of those hotels that’s just perfectly nice. It has all the amenities that pre pandemic hotels used to have. Shampoos, conditioners, body cream oh la la. My wife would probably add that although there is a lot of counter space it was a little bit dark. I would like to add that I looked good in the mirror and the shower was refreshing and powerful. There is reasonably priced parking (14CHF) that’s easy to reach behind the building. Nice. Our room offered a stunning view and the free breakfast buffet was also…very very nice.
by A verified traveler
Posted 7 May 2021 on Ebookers
by A verified traveler
Trip to locatno
Posted 3 Apr 2021 on HotelsPerfect location right on the lake
