Ratings based on 845 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Apr 2024
Very comfortable rooms. We loved peaceful location - near the Aasee lake, with greenery around. A pleasant 20-minute walk into the town centre.
The staff were very friendly & helpful, especially Agnes on the front desk, for whom nothing was too much trouble.
Great breakfast selection, including eggs cooked to order, & lovely range of breads.
The bar was OK but rather lacking in atmosphere, especially for a late-evening drink.
Comment from Hotel Management
7 May 2024 by Patricia Nilsson, General Manager, Hotel Management
Dear Judith, We would like to thank you for your review of your recent experience at our hotel.We are pleased to hear that you found the rooms comfortable. We regret that the atmosphere in our bar did not quite meet your expectations. While we strive to create a welcoming and relaxing environment for all our guests, we understand that there is always room for improvement and will take your comments into consideration.Your kind words about the extensive breakfast selection are much appreciated and it's wonderful to know that it started your day on a high note. It's our pleasure to offer a variety of culinary options to suit all of our guests' preferences.We're thrilled that our staff, especially Agnes, made a positive impression on you with their friendliness and helpfulness. We'll be sure to pass on your kind words to her.We hope to see you again soon.Best wishes,Patricia Nilsson, General Manager
by A verified traveler
Great Hotel in Munster.
Posted 18 Jan 2024 on HotelsAmazing Hotel. Close to awesome shops and the Hotel food and customer service was awesome. We will stay here for now on.
Comment from Hotel Management
24 Jan 2024 by Patricia Nilsson, General Manager, Hotel Management
Dear Miryam,Thank you for your kind review.We're delighted to hear that our central location provided you with convenient access to excellent shopping facilities. It's also gratifying to know that our culinary offerings and customer service met your high expectations, as we pride ourselves on our varied and quality F&B options, as well as our attentive staff. We're delighted that these aspects contributed to a memorable stay for you.We look forward to welcoming you again in the future.Best regards,Patricia Nilsson, General Manager
by A verified traveler from North Plains
Posted 26 Nov 2023 on Travelocity
Very nice hotel with clean rooms and attentive staff. It’s a bit of a hike from the city proper, and the on site restaurant is pretty pricey, especially compared to the area.
Only major gripe is that there are not “laundry facilities” as listen in the hotel amenities. There is a laundry SERVICE at ridiculous prices.
Comment from Hotel Management
30 Nov 2023 by Antwort, Hotel Management
Dear Corey,Thank you for taking the time to provide us with feedback on your recent stay at the Mövenpick Hotel Münster. We are delighted to hear that you found our hotel very pleasant, with clean rooms and attentive staff. Your positive comments are very much appreciated.We are sorry to hear that the distance from the city centre and the price of our on-site restaurant did not fully meet your expectations. We also apologise for any confusion regarding the laundry facilities. We appreciate your honest feedback and hope that, despite the concerns raised, you had an overall enjoyable stay. Should your travels bring you back to our area, we would be delighted to welcome you again.Thank you for choosing our hotel and we wish you safe and pleasant travels.Best regards,Patricia NilssonGeneral Manager
by A verified traveler
Posted 23 Oct 2023
Good restaurant for breakfast and dinner! Nice and comfortable rooms!
Comment from Hotel Management
24 Oct 2023 by Antwort, Hotel Management
Dear Guest,Thank you for taking the time to share your thoughts with us. We are delighted to hear that you had a great experience in our restaurant and found our rooms comfortable during your visit.At the Mövenpick Hotel Münster, we strive to provide our guests with the best possible service and it's always rewarding to receive positive feedback. We appreciate your support and look forward to welcoming you again in the future. Kind regards,Patricia NilssonGeneral Manager
by A verified traveler from Norwood
Posted 30 Jul 2023
Very clean, nice location next to a lake, but not convenient to other dining options. Hotel restaurant was expensive for the experience.
Comment from Hotel Management
13 Sep 2023 by Antwort, Hotel Management
Dear Eric,We want to thank you for the great feedback you gave us after your stay at the Mövenpick Hotel Münster. Gladly we made anything possible for your well-being.We hope you enjoyed the trip to Münster and had a good time.To welcome you back again would be a great pleasure to us.Best regards,Patricia NilssonGeneral Manager
by A verified traveler
Posted 10 May 2023
This place was wonderful for our 2 night stay. We were very pleased with the location to the botanical gardens, restaurant, lake and university of Münster. Nice room and mini bar options! Clean and friendly staff! Would definitely stay here again if in the area.
Comment from Hotel Management
24 May 2023 by Patricia Nilsson, Hotel Management
Dear Amy,Thank you very much for choosing the Mövenpick Hotel Münster and for your wonderful feedback after your stay.Our aim is to convince our guests with quality, friendly service and esteem. That's why we are pleased to hear that you enjoyed our central but also green located hotel, the cleanness and especially the friendly employees.Thank you again for your kind words and we're looking forward to your next visit!With kind regards,Patricia NilssonGeneral Manager
by A verified traveler
Posted 12 Sep 2022 on Hotels
Comment from Hotel Management
2 Nov 2022 by Patricia Nilsson, Hotel Management
Sehr geehrter Ravi,vielen Dank für dieses äußerst positive Feedback nach ihrem Aufenthalt im Mövenpick Hotel Münster.Schön zu erfahren, dass es uns gelungen ist, Ihnen einen schönen Aufenthalt zu bieten, denn Ihre Zufriedenheit genießt unsere höchste Priorität!Über einen erneuten Besuch in Münster würden wir uns daher sehr freuen. Mit freundlichen Grüßen,Ihre GastgeberinPatricia Nilsson,General Manager
by A verified traveler
Posted 18 Jul 2022
The staff were amazing. The restaurant and bar are top notch. The room that we stayed in is a bit dated and the bathroom could use a better door. Great location though.
Comment from Hotel Management
9 Aug 2022 by Patricia Nilsson, General Manager, Hotel Management
Dear Eric,
thank you for choosing Mövenpick Hotel Münster and for your subsequent review.
How nice that we could convince you with our staff, restaurant and bar to this extent.
On the other hand, we have also gratefully received your suggestions for improvement. We are very grateful for such feedback, as it gives us an unbiased view of our hotel. This helps us to know how we can improve even further in the future.
We would be very happy to welcome you again soon at the Mövenpick Hotel Münster!
All the best,
Your hostess
Patricia Nilsson,
General Manager
by A verified traveler
Posted 15 Jun 2022
Comment from Hotel Management
18 Sep 2023 by Antwort, Hotel Management
Sehr geehrte Maureen,wie schön, dass Sie sich für das Mövenpick Hotel Münster entschieden und uns im Anschluss eine Bewertung hinterlassen haben.Wir schätzen uns sehr glücklich, wenn wir unsere Gäste begeistern konnten und daher möchten wir Ihnen herzlich für Ihr Feedback danken!Es würde uns sehr freuen, Sie bald wieder im Mövenpick Hotel Münster begrüßen zu dürfen.Herzliche GrüßePatricia NilssonGeneral Manager
by A verified traveler
Posted 4 Jun 2022
A friendly, efficient and professional staff.
It proved to be an utmost pleasant stay
Comment from Hotel Management
9 Aug 2022 by Patricia Nilsson, General Manager, Hotel Management
Dear Joerg,
Thank you for your review after your visit to Mövenpick Hotel Münster.
How nice that we managed to give you an extremely pleasant stay in Münster.
Our team was very pleased about the praise as friendly, efficient and professional.
Therefore, it would be a great pleasure for us to welcome you to the Mövenpick Hotel Münster in the future as well.
With best wishes,
your hostess
Patricia Nilsson,
General Manager
