Ratings based on 296 Verified Reviews

3.9 out of 5
79% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 May 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Sep 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jul 2023
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jun 2023 on Hotels
4 out of 5
by A verified traveler

Posted 28 Jun 2022
Good location
Comment from Hotel Management
29 Jun 2022 by Jaqueline Tumbrink, Hotel Management
Vielen Dank für die lieben Worte
4 out of 5
by A verified traveler

OK if you are not fastidious

Posted 24 May 2021 on Hotels
Our room was large and clean. However, it was very noisy, we were woken up several times at night by noise from the hallway and the street. The mattress was very hard, but some people like that. The pillow was ok. The breakfast for 12 € had only the basics, at 9:30 there were left no grain rolls, croissants, bananas, cake, yogurt nor cottage cheese (any more). Instead, simple rolls (but from the bakery, not self-baked), cereal, milk, scrambled eggs, cheese, cold cuts and apples. We would have expected more. Translated with www.DeepL.com/Translator (free version)
Comment from Hotel Management
5 Jun 2021 by Jaqueline, Hotel Management
Liebe Nicole, für Ihre ehrliche Einschätzung bedanken wir uns sehr. Die Hinweise zu unserem Frühstück nehmen wir besonders erst und werden in internen Meeting besprechen, wie wir uns hier verbessern können. Wir würden uns freuen, wenn Sie uns bald wieder besuchen und wir Sie überzeugen können, dass unsere Standards höher sind.
4 out of 5
by A verified traveler

Posted 2 Jul 2020
Comment from Hotel Management
3 Aug 2020 by Jaqueline Tumbrink, Hotel Management
Vielen lieben Dank für diese tolle Bewertung. Jedes Feedback ist uns wichtig um stetig an uns arbeiten zu können.
4 out of 5
by A verified traveler

Posted 20 Jan 2020
No tea/coffee making facilities in room, no fridge. No where for a drop off or pick up outside hotel
Comment from Hotel Management
23 Feb 2020 by Jaqueline, Hotel Management
vielen Dank für die Bewertung und den Hinweis. Wir schauen, inwiefern wir solches realisieren können.
5 out of 5
by A verified traveler

Posted 31 Dec 2019 on Hotels
Comment from Hotel Management
23 Feb 2020 by Jaqueline, Hotel Management
herzlichen Dank für Ihre tolles Feedback. Wir freuen uns sehr, dass wir Ihnen einen so schönen und angenehmen Aufenthalt bereiten konnten und freuen uns schon auf Ihren nächsten Besuch.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Dec 2019