Ratings based on 535 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Everything is perfect
by A verified traveler
Posted 7 Mar 2024
Comment from Hotel Management
2 Apr 2024 by Carina Dierl-Hassanein/ Reputation Coordinator, Hotel Management
Hallo Maray,danke für Ihre tolle Bewertung und Ihren Aufenthalt bei uns.Es ist schön zu sehen, dass wir zu einer angenehmen Zeit in München beitragen konnten und hoffen, Sie besuchen uns bald wieder.Herzliche Grüße
by A verified traveler
Posted 7 Feb 2024
Great place to live with reasonable prices! Service is great, nice breakfast with additional costs. Parking is convenient with extra charge. Subway is nearby, very convenient to go to city center of Munich!
Comment from Hotel Management
9 Feb 2024 by Carina Dierl-Hassanein/ Reputation Coordinator, Hotel Management
Dear Qaunchang,Dear ,thank you for sharing your experiences with us. We apprecite your positve review about ……. very much and would be delighted to welcome you back again on your next trip to Munich.Best regards
by A verified traveler
Posted 24 Dec 2023
Very nice hotel
Comment from Hotel Management
1 Jan 2024 by Carina Dierl-Hassanein/ Reputation Coordinator, Hotel Management
Hello Divesh,thank you for your great review of our hotel. We would be delighted to welcome you back again on your next possibility.Kind regards
by A verified traveler
Posted 3 Dec 2023
We checked into this hotel due to the airport being closed for a day due to the snowstorm. The staff were very helpful and helped us get our room ready a bit earlier as we were quite tired travelling around. In addition, the staff helped me connect with my airline as we had to rebook our tickets. The hotel is a few minutes from U and S bahn, and there are so many options for food/grocery shopping.
Comment from Hotel Management
12 Dec 2023 by Carina Dierl-Hassanein/ Reputation Coordinator, Hotel Management
Hello Yi Hsuan,thank you for your great review.We are pleased that you were inspire of our helpful staff and our services. We hope to welcome you again in our lovely hotel.Kind regards- Carina Dierl-Hassanein/ Reputation Coordinator
by A verified traveler
Family stay - Nov 2023
Posted 15 Nov 2023 on Hotelswe (as Family) checked in on 9th Nov 2023
location is good near public transportation
rooms are a bit small
my room phone was not working so I have to call services or lobby by mobile or go down by myself
also the heater in the toilette was not working and they didn't manage to fix it during our stay
cleanliness was not the best but also not dissatisfactory
my overall rating for our stay is 6/10
Comment from Hotel Management
21 Nov 2023 by Carina Dierl-Hassanein/ Reputation Coordinator, Hotel Management
Dear MAI,we are pleased to hear that you appreciated our location and proximity to public transportation. We take note of your comments regarding the room size and cleanliness and apologize for any inconvenience. We are sorry that you experienced technical issues during your stay. At our Hotel, we always strive to provide our guests with a pleasant and hassle-free stay.We thank you for your review and hope to fully satisfy you on your next visit.Kind regards
by A verified traveler
Posted 7 Nov 2023
Best value for money
Comment from Hotel Management
15 Nov 2023 by Carina Dierl-Hassanein/ Reputation Coordinator, Hotel Management
Hello Julius,thank you for your great review of our hotel. We would be delighted to welcome you back again on your next possibility.Kind regards
by A verified traveler
Posted 11 Oct 2023
The only thing didn’t like no Lift to second floor
I carried the suitcase up with my hand
Comment from Hotel Management
16 Oct 2023 by Carina Dierl-Hassanein/ Reputation Coodinator, Hotel Management
Hello Mustafa,thank you for your honest feedback and your visit in Munich.You are right, that we have just one elevator in our main building. It would be our pleasure to help you with your suitcases.Please visit us nevertheless again in the future, we look forward to welcome you.Kind regards
by A verified traveler
Posted 7 Oct 2023
The breakfast was excellent and had many options. The hotel can be updated - needing new beds and bed linens. Our room was non-smoking but definitively smelled of smoke. When we checked in, the staff member at the front desk was not welcoming and made mistakes on our bill which had to be corrected by a manager. Manger was great the next day.
Comment from Hotel Management
9 Oct 2023 by Carina Dierl-Hassanein/ Reputation Coodinator, Hotel Management
Hello Julie,thank you for your personal statement on this page.We are pleased that you were satisfied with our overall performance.Kindly be informed that all our rooms are non smoking rooms. Further we apologize for your described missunderstanding and waiting time.Please visit us nevertheless again in the future, we look forward to welcome you.Kind regards
by A verified traveler
Posted 25 Sep 2023
all good
Comment from Hotel Management
27 Sep 2023 by Carina Dierl-Hassanein/ Reputation Coordinator, Hotel Management
Hello Edwin,thank you for your visit and your fantastic rating.Happy to see that you felt comfortable with all our services and we hope to welcome you again in Munich.Kind regards
