Ratings based on 218 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Feb 2024
The staff went above to ensure that our stay was memorable. The staff was first rate and the location was perfect. My only complaint was our room only got lukewarm water in the shower and our final morning the water was ice cold. However, this hotel is worth staying at because of its location, staff and cleanliness.
by A verified traveler
Posted 30 Nov 2023 on Hotels
by A verified traveler
Disappointing Space
Posted 23 Oct 2023 on HotelsThe place was very clean and directions were easy to follow to check in. I was disappointed in the space though. We were on the top floor and the ceilings were angled making the space very small and very difficult to walk around.
by A verified traveler
Posted 12 Jun 2023 on Hotels
by A verified traveler
Posted 21 Mar 2023
The room is very spacious (separate living room and kitchenette), the location is convenient, and the parking is close and well priced for the area. However, the hotel is located in a very loud area, and we could hear people and trams all night even with the windows closed. It was already hot in the room, so I imagine it would be very stuffy in the summer, especially if you have to keep the windows closed to try and muffle the outside noise. The front desk is not open often.
by A verified traveler
Posted 17 Aug 2021
Great location, across the street from the central train station. Spacious apartment style rooms with kitchenette and in-building laundry make this hotel a good place to stay if you plan on spending more than a few nights in Munich.
by A verified traveler from Boston
Posted 27 Feb 2020 on Orbitz
Great location and nicely designed. Desk is open 8:00 - 23:00. Nice people on staff.
by A verified traveler
Overall a pleasant stay
Posted 3 Jan 2020 on HotelsThe location of BATU was fantastic, minutes away from the main train station. There were also plenty of food options available around the apartment. Different tram stops were also within walking distance.
The only feedback is that the towels smell funny, perhaps too much bleach was used.
The receptionist was friendly and allowed us to check in when we arrived early at about 9am.
by A verified traveler
Great family extended stay.
Posted 12 Dec 2019 on HotelsThe room was great -- especially if you do have an extended stay in Munich as it includes a kitchen. The quarters were a bit cramped as it was located on the top floor and the ceilings were very low in certain parts of the room. Very clean. The only issue was arriving a little earlier than check-in and no one was at the desk for approximately 10 minutes with no sign. We rang the bell twice and finally someone showed up. They apologized and were extremely helpful from there on out. VERY convenient location across the street from central station (HBF).
Comment from Hotel Management
18 Dec 2019 by Mr. Akca, Hotel Management
It was our sincere pleasure to have you staying with us and we are delighted that you had a most memorable time. Thank you for sharing your experience. Hopefully we may welcome you back in a not too distant future.
by A verified traveler from Sydney
Posted 7 Sep 2019
Good sized family room in the centre of Munich that is short walk from all the major sights.
Comment from Hotel Management
19 Sep 2019 by Mr. Akca, Hotel Management
Thank you for your review.
We hope you enjoyed your stay. We are looking forward to welcome you again.
Best regards from Munich
BATU Apart Hotel
