Ratings based on 455 Verified Reviews

4.1 out of 5
81% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Dec 2023 on Hotels
4 out of 5
by A verified traveler

Posted 26 May 2023
Breakfast was pretty bad (limited, stale pastries) and people smoke right outside the front doors which are left open, so the smoke drags back inside all the way up to the first floor. Wifi was also really slow. Other than that it was clean and comfortable.
Comment from Hotel Management
13 Oct 2023 by Benjamin, Hotel Management
Bonjour,Je vous remercie d'avoir effectué votre réservation dans notre établissement. Je prends connaissance ce jour de votre avis et constate que votre séjour vous a donné entière satisfaction concernant la partie hébergement. Je suis désolé(e) cependant que notre buffet petit déjeuner n'ait pas répondu à vos attentes. En espérant vous voir de nouveau au sein de notre hôtel.
3 out of 5
by A verified traveler

Posted 4 Aug 2022
Comment from Hotel Management
7 Nov 2022 by Benjamin GODARD, General Manager, Hotel Management
Dear Shan,Thank you for letting us know how you rated your recent stay.We are sorry your stay was not as enjoyable as we would have liked.However, we would love to know what would have made your stay even better.We look forward to welcoming you again. Best regards,Benjamin GODARD, General Manager
4 out of 5
by A verified traveler

Nice Hotel for the Price

Posted 17 Jun 2022 on Hotels
Nice hotel especially for the price. Just used it as an overnight stop while travelling. Arrived late, left early so just really used the room
Comment from Hotel Management
19 Jun 2022 by Benjamin GODARD, General Manager, Hotel Management
Dear Alun, Thank you for taking the time to leave this review about your recent stay with us. We are pleased that you appreciated the high standards and quality service which we strive to uphold. We look forward to welcoming you again. Best regards, Benjamin GODARD, General Manager
5 out of 5
by A verified traveler

Great 1 night stop-over

Posted 14 Sep 2021 on Hotels
Really good value and perfectly nice hotel for a stop-over. Smallish room but nice and clean and relatively modern. Just off the A4 and some restaurant's and fast food nearby so perfect fir a one night stop.
Comment from Hotel Management
16 Sep 2021 by Benjamin GODARD, General Manager, Hotel Management
Dear Guest, Thank you very much for your review. We are so glad that everything met your expectations and that you find our location so convenient for your needs. We hope that we have the pleasure of welcoming you back in the future. Best wishes, Benjamin GODARD, General Manager
4 out of 5
by A verified traveler

Overall OK but check the sheets before crawling in

Posted 30 Oct 2019 on Hotels
The hotel was a typical 2-star hotel. There was no kettle in the room and the sheets and spare blanket were not very clean. The blanket had some stains and a funny smell. The hotel staff was very friendly and the breakfast was filling. Internet was stable and using a VPN was possible.
Comment from Hotel Management
31 Oct 2019 by Benjamin GODARD, General Manager, Hotel Management
Dear Guest, Thank you for taking the time to leave a review of your recent stay. We appreciate your kind words about our team. The acknowledgement of the quality of service on the part of a recent guest is a reward and an incentive for us to constantly improve our performance. However, we wish it had been completely satisfying, we encourage guests to let us know of any issues at the time so we can find an immediate solution. Please know that your comments regarding the blankets and kettle have been relayed to the concerned departments. We hope that you will stay with us again in the future. Kind regards, Benjamin GODARD, General Manager
5 out of 5
by A verified traveler

Great stay

Posted 25 Sep 2019 on Hotels
We received a very warm welcome. Enjoyed our breakfast
Comment from Hotel Management
26 Sep 2019 by Benjamin GODARD, General Manager, Hotel Management
Dear Shelagh, Thank you for positively reviewing your recent stay at Roi Soleil Strasbourg Mundolsheim Hotel. Our hotel aims to provide a truly unique experience and we are delighted that we were able to exceed your expectations. It is great to hear that you enjoyed our delicious breakfast. We look forward to welcoming you back on another pleasant stay. Kind regards, Benjamin GODARD, General Manager
5 out of 5
by A verified traveler

Quality price quite right

Posted 27 Jun 2019 on Hotels
My wife was in a wheelchair, so, we get a special room with air conditioning on the ground floor. WI-FI dint work properly
Comment from Hotel Management
28 Jun 2019 by Raphaël COSSE, Manager, Hotel Management
Dear Julien, Thank you for taking the time to share this review. We are pleased that your room was ideal for your needs. However we are sorry regards to the internet connection, please do not hesitate to contact our team members at the time for any concerns. We hope that you will stay with us again in the future. Kind regards, Raphaël COSSE, Manager
4 out of 5
by A verified traveler

Simple yet comfy

Posted 1 Oct 2018 on Hotels
Comfortable rooms, all the basics are covered. Buffet breakfast with small pastries, bread/jams, eggs, cheese, hot drinks, etc. A complete basic buffet. Good Wifi connection.
5 out of 5
by A verified traveler

Very nice hotel

Posted 25 Feb 2018 on Hotels
Very nice,friendly staff !Perfect stay
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