Ratings based on 31 Verified Reviews
3.2 Room cleanliness
3.1 Service & staff
3.1 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Mar 2021
ITs 3 star property and feel same way .. Food is Ok too
by A verified traveler
Pathetic Hotel with unprofessional service.
Posted 1 Sep 2019 on HotelsAbsolutely terrible Hotel to stay with the most unprofessional service.
I booked two Delux Rooms from Hotels.com in this VITS hotel which said breakfast was included.
WHen I checked in, I was told, breakfast needed to paid which was Rs.250 per person per day (inclusive of taxes).
Television in room was not working. Informed the hotel reception several times and they lend a deaf ear to our requests. Finally one night prior to we were supposed to checkout Hotel staff reverted back to us, saying alternative room was available with working tv and DTH connection. Pathetic...!
Several times requested to speak to manager, but no one claiming himself as manager tried to contact me. This hotel clearly runs without a manager and is horribly mis-managed.
Pro Tip: Do not ever book your stay at VITS - Sharanam, Thane. Its one of the worst hotels and do not deserve to be in this hospitality business.
by A verified traveler
Posted 27 Mar 2017 on Hotels
by A verified traveler
shady, terrible hotel needs refurbishment
Posted 20 Dec 2016 on Hotelsshady place, I wouldn't recommend to my enemies. total waste of time and money. the rooms stink of booze and cigarettes. the bathroom has stains everywhere. the elevator, lobby and other facilities need maintenance. the staff is rude, untrained and has no clue about treating guests. lots of strange people lingering around. i had a reservation for 3 days. i checked our the same day, I checked in. what a waste of 200€
by Santosh from Bangalore
Noisy room
Posted 14 Dec 2015 on HotelsNever take the 2nd floor room (my room was 204) it's very noisy and the external focus lights a directed partially inside the room
by Ravi
Posted 13 Nov 2015 on Hotels
by Ashutosh
Posted 5 Nov 2015 on Hotels
by Shantanu from Vadodara, India
Posted 1 Jul 2015 on Hotels
The stay was good. Housekeeping needs little improvement.
by A verified traveler
Worth the price
Posted 30 Dec 2014 on HotelsPleasant stay with good room service
by VIVEK from Pune
Very Average Hotel
Posted 5 Dec 2014 on HotelsHotel looks worn out and dilapidated. Service is poor. Bathrooms are stale with poor toiletries. Restaurant food,variety, quality and ambiance is poor. Won't stay again and surprised to see 3 star rating on Hotel.com site.
